OTHM Investigative Claimant Interviewing

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International Students can apply

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OTHM Investigative Claimant Interviewing

Overview

OTHM Investigative Claimant Interviewing

Designed for professionals in the insurance industry, this course focuses on the essential skills needed to conduct effective interviews with claimants. Learn how to gather accurate information, assess credibility, and detect deception through strategic questioning techniques. Enhance your investigative abilities and improve claim resolution outcomes. Whether you are a claims adjuster, investigator, or fraud examiner, this course will equip you with the tools to excel in your role.

Take your interviewing skills to the next level and enroll in OTHM Investigative Claimant Interviewing today!

Investigative Claimant Interviewing is a dynamic course offered by OTHM that equips individuals with the skills to conduct thorough interviews with claimants in various investigative settings. This comprehensive program covers effective communication techniques, ethical considerations, and legal requirements essential for successful claimant interviews. Graduates of this course can pursue rewarding careers in insurance investigation, fraud detection, and law enforcement. With a focus on practical training and real-world scenarios, students gain hands-on experience in conducting interviews, analyzing responses, and gathering crucial information. Elevate your investigative skills and unlock new career opportunities with OTHM's Investigative Claimant Interviewing course. (6)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding the purpose of investigative interviewing
• Legal and ethical considerations in investigative interviewing
• Planning and preparation for an investigative interview
• Building rapport and establishing trust with claimants
• Active listening and effective communication techniques
• Questioning strategies and techniques
• Handling difficult or resistant claimants
• Recognizing and managing deception during interviews
• Documenting and reporting interview findings
• Conducting follow-up interviews as needed

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Fraud Investigator Conduct interviews with claimants to uncover fraudulent activities and gather evidence for insurance claims.
Insurance Claims Adjuster Interview claimants to assess the validity of insurance claims and determine appropriate settlements.
Private Investigator Specialize in conducting interviews to gather information for legal, corporate, or personal investigations.
Risk Management Specialist Utilize investigative interviewing techniques to assess and mitigate risks within organizations.
Human Resources Investigator Interview employees and witnesses to investigate workplace misconduct, harassment, or discrimination claims.

Key facts about OTHM Investigative Claimant Interviewing

The OTHM Investigative Claimant Interviewing course focuses on equipping learners with the necessary skills to conduct effective interviews with claimants in various investigative settings. The primary learning outcomes include understanding the principles of effective interviewing, developing rapport with claimants, and eliciting accurate and detailed information.
This course typically lasts for a duration of 3 days, during which participants engage in practical exercises and case studies to enhance their interviewing techniques. By the end of the program, learners are expected to demonstrate proficiency in conducting structured interviews, active listening, and managing challenging situations during the interview process.
The skills acquired in OTHM Investigative Claimant Interviewing are highly relevant across industries such as insurance, law enforcement, human resources, and private investigation. Professionals in roles that involve gathering information from claimants or witnesses will benefit greatly from this course, as it provides a comprehensive framework for conducting thorough and ethical interviews.

Why this course?

OTHM Investigative Claimant Interviewing is a crucial skill in today's market, especially in the UK where the number of insurance fraud cases is on the rise. According to the Association of British Insurers (ABI), insurance fraud costs the UK insurance industry an estimated £1.3 billion each year. This highlights the importance of properly trained professionals who can conduct thorough and effective claimant interviews to detect and prevent fraudulent activities. By mastering OTHM Investigative Claimant Interviewing techniques, professionals can gather accurate information, assess credibility, and uncover inconsistencies in claimant statements. This not only helps insurance companies save money by reducing fraudulent claims but also ensures that genuine claimants receive the compensation they deserve in a timely manner. In today's competitive market, where insurance fraud is becoming increasingly sophisticated, the demand for skilled professionals who can conduct thorough investigations is higher than ever. OTHM Investigative Claimant Interviewing provides learners with the necessary tools and techniques to excel in this field, making them valuable assets to any organization in the insurance industry.

Who should enrol in OTHM Investigative Claimant Interviewing?

The ideal audience for OTHM Investigative Claimant Interviewing are individuals looking to enhance their skills in conducting interviews for insurance claims.
This course is perfect for insurance professionals, claims adjusters, and fraud investigators seeking to improve their interviewing techniques.
In the UK, where insurance fraud costs an estimated £3 billion annually, mastering investigative interviewing is crucial for protecting insurers and claimants alike.