OTHM Fast Track Level 2 Diploma in Customer Service Fee

Friday, 25 April 2025 16:39:40

International Students can apply

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OTHM Fast Track Level 2 Diploma in Customer Service Fee

Overview

Enhance your customer service skills with OTHM Fast Track Level 2 Diploma in Customer Service. This comprehensive program is designed for individuals seeking to excel in roles such as customer service representatives, sales associates, and client relations managers.
Develop essential communication, problem-solving, and conflict resolution skills to deliver exceptional customer experiences.
Gain a competitive edge in the job market and advance your career in various industries.
Enroll now and take the first step towards becoming a customer service expert!


Explore the OTHM Fast Track Level 2 Diploma in Customer Service Fee today.

Enroll in the OTHM Fast Track Level 2 Diploma in Customer Service and fast-track your career in the dynamic world of customer service. This comprehensive course equips you with essential skills in customer relationship management, communication, and problem-solving. Gain a competitive edge with practical training and real-world scenarios. Upon completion, unlock a plethora of career prospects in various industries such as retail, hospitality, and call centers. Stand out in the job market with a recognized qualification that showcases your expertise. Don't miss this opportunity to elevate your career and excel in the field of customer service. (18)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understand the customer service environment
• Principles of customer service and delivery
• Understand customers and customer retention
• Understand how to resolve customer service problems
• Understand how to monitor customer service interactions
• Understand equality, diversity, and inclusion in the workplace
• Understand how to manage performance and conflict in the workplace
• Understand how to handle customer complaints
• Understand how to deliver customer service over the telephone
• Understand how to develop customer relationships

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Handle customer inquiries, resolve complaints, and provide product information to ensure customer satisfaction.
Client Relations Specialist Build and maintain relationships with clients, addressing their needs and concerns to enhance customer loyalty.
Customer Experience Manager Oversee the overall customer experience strategy, implementing improvements to enhance customer satisfaction.
Sales Support Coordinator Assist sales teams with administrative tasks, coordinate sales activities, and provide support to ensure smooth operations.
Customer Success Associate Work closely with customers to ensure they achieve their desired outcomes, driving customer retention and growth.

Key facts about OTHM Fast Track Level 2 Diploma in Customer Service Fee

The OTHM Fast Track Level 2 Diploma in Customer Service Fee is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. The course focuses on developing communication, problem-solving, and customer handling skills to enhance customer satisfaction and loyalty.
The duration of the course is typically 6 months, making it an ideal option for individuals looking to fast-track their career in customer service. The program covers a range of topics, including understanding customer needs, effective communication techniques, and handling customer complaints professionally.
Upon completion of the course, learners will be able to demonstrate a solid understanding of customer service principles and practices, enabling them to provide exceptional service in various industries. The qualification is recognized by employers globally, making graduates highly sought after in the competitive job market.
Overall, the OTHM Fast Track Level 2 Diploma in Customer Service Fee offers a comprehensive and industry-relevant curriculum that prepares individuals for successful careers in customer service roles. The course provides a solid foundation for further professional development and advancement in the field of customer service.

Why this course?

The OTHM Fast Track Level 2 Diploma in Customer Service Fee holds significant importance in today's market, especially in the UK where customer service plays a crucial role in business success. According to recent statistics, 89% of consumers have switched to a competitor following a poor customer experience, highlighting the need for well-trained customer service professionals. In the UK, 70% of consumers say that good customer service has a significant impact on their loyalty to a brand, emphasizing the importance of providing excellent customer service. This diploma equips individuals with the necessary skills and knowledge to deliver exceptional customer service, enhancing customer satisfaction and loyalty. The OTHM Fast Track Level 2 Diploma in Customer Service Fee is designed to meet the current trends and industry needs, focusing on areas such as communication, problem-solving, and customer relationship management. By completing this diploma, learners and professionals can enhance their career prospects and contribute to the success of their organizations in today's competitive market. | Statistic | Percentage | |-----------|------------| | Consumers who switched to a competitor due to poor customer experience | 89% | | Consumers in the UK impacted by good customer service on brand loyalty | 70% |

Who should enrol in OTHM Fast Track Level 2 Diploma in Customer Service Fee?

The ideal audience for the OTHM Fast Track Level 2 Diploma in Customer Service Fee is individuals looking to enhance their customer service skills and advance their career in the UK.
This diploma is perfect for those who are seeking to improve their communication, problem-solving, and interpersonal skills in a customer-facing role.
With the demand for customer service professionals on the rise in the UK, this qualification can open doors to various job opportunities in sectors such as retail, hospitality, and call centers.
Whether you are a recent school leaver, a career changer, or someone looking to upskill, this diploma provides a solid foundation for a successful career in customer service.