OTHM AI-driven CRM course online

Friday, 13 February 2026 17:46:14

International Students can apply

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OTHM AI-driven CRM course online

Overview

Enhance your skills in AI-driven CRM with OTHM's online course. Designed for professionals seeking to leverage artificial intelligence in customer relationship management, this program covers key concepts such as data analysis, predictive modeling, and automation.
Gain a competitive edge in the digital age by mastering the latest tools and techniques in CRM. Whether you're a marketing specialist, sales manager, or business owner, this course will help you drive customer engagement and increase revenue.
Take the next step in your career and enroll today to unlock the potential of AI in CRM!

Enhance your career with OTHM's AI-driven CRM course online. Dive into the world of customer relationship management powered by artificial intelligence. Gain valuable insights into customer behavior, streamline processes, and boost sales with cutting-edge technology. This course offers hands-on experience with industry-leading CRM software, preparing you for lucrative roles in sales, marketing, and customer service. Stand out in the competitive job market with a certification in AI-driven CRM. Unlock endless opportunities for growth and advancement in the digital age. Enroll now to revolutionize your career and become a sought-after professional in the dynamic field of CRM. (26)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to AI-driven CRM
• Understanding customer data and analytics
• Implementing AI technologies in CRM
• Personalization and customization in CRM
• Automation and chatbots in CRM
• Predictive analytics and machine learning in CRM
• Ethical considerations in AI-driven CRM
• Case studies and best practices in AI-driven CRM
• Future trends in AI-driven CRM

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunities for OTHM AI-driven CRM Course Online Role Description Industry Relevance AI CRM Specialist Implement and optimize AI-driven CRM systems to enhance customer relationships and drive business growth. Primary Keywords: AI, CRM, Specialist Secondary Keywords: Optimization, Customer Relationships, Business Growth Technology, Marketing, Sales CRM Data Analyst Analyze customer data to provide insights for improving marketing strategies and customer engagement. Primary Keywords: CRM, Data Analyst Secondary Keywords: Customer Data, Marketing Strategies, Insights Analysis, Data Science, Marketing AI CRM Developer Develop and customize AI algorithms and applications for CRM systems to automate processes and improve customer interactions. Primary Keywords: AI, CRM, Developer Secondary Keywords: Algorithms, Automation, Customer Interactions, Application Development Technology, Software Development CRM Implementation Consultant Guide organizations in implementing AI-driven CRM solutions to streamline operations and enhance customer experiences. Primary Keywords: CRM, Implementation Consultant Secondary Keywords: AI-driven, Solutions, Operations, Customer Experiences Consulting, Business Development CRM Project Manager Oversee the planning and execution of AI CRM projects to ensure successful implementation and alignment with business goals. Primary Keywords: CRM, Project Manager Secondary Keywords: Planning, Execution, Implementation, Business Goals Project Management, Leadership, Business Strategy

Key facts about OTHM AI-driven CRM course online

The OTHM AI-driven CRM course online is designed to equip learners with the knowledge and skills needed to effectively utilize artificial intelligence in customer relationship management. Through this course, participants will gain a deep understanding of how AI technologies can enhance customer interactions, improve sales processes, and drive business growth.
The duration of the OTHM AI-driven CRM course online typically ranges from 6 to 12 weeks, depending on the learning pace and schedule chosen by the participant. This flexible timeframe allows working professionals to balance their studies with their professional commitments, making it convenient for individuals looking to upskill in the field of CRM.
The industry relevance of the OTHM AI-driven CRM course online lies in its focus on cutting-edge technologies that are transforming the way businesses engage with their customers. As AI continues to play a crucial role in shaping customer experiences and driving business outcomes, professionals with expertise in AI-driven CRM are in high demand across various industries. By completing this course, participants can enhance their career prospects and stay ahead in the competitive job market.
Overall, the OTHM AI-driven CRM course online offers a comprehensive learning experience that combines theoretical knowledge with practical applications, preparing participants to leverage AI technologies for effective customer relationship management.

Why this course?

The OTHM AI-driven CRM course online holds significant importance in today's market as businesses increasingly rely on customer relationship management (CRM) systems to enhance customer interactions and drive sales. In the UK, statistics show that 91% of companies with over 11 employees use CRM software, highlighting the widespread adoption of CRM technology in the business landscape. Additionally, the CRM market in the UK is projected to reach £1.3 billion by 2025, indicating the growing demand for CRM solutions. With the rise of artificial intelligence (AI) technology, AI-driven CRM systems are becoming increasingly popular due to their ability to automate tasks, personalize customer interactions, and provide valuable insights for decision-making. Professionals who are equipped with the knowledge and skills to implement and manage AI-driven CRM systems are in high demand in the job market. The OTHM AI-driven CRM course online offers learners the opportunity to gain expertise in this cutting-edge technology, making them highly sought after by employers. By enrolling in this course, professionals can stay ahead of the curve and meet the evolving needs of the industry, ultimately enhancing their career prospects in the competitive market.

Who should enrol in OTHM AI-driven CRM course online?

Ideal Audience for OTHM AI-driven CRM Course Online | Audience | Description | |----------|-------------| | Marketing Professionals | Are you a marketing professional looking to enhance your CRM skills with AI technology? This course is perfect for you! With 73% of UK marketers using AI for customer insights and engagement, staying ahead of the curve is essential. | | Sales Executives | As a sales executive, mastering AI-driven CRM can give you a competitive edge in the market. 68% of UK sales teams believe AI is vital for boosting sales performance. Join this course to unlock your full potential. | | Business Owners | If you own a business and want to streamline your customer relationship management processes, this course is tailored for you. 62% of UK businesses have adopted AI to improve customer service. Stay ahead of the game with our AI-driven CRM training. | | IT Professionals | Are you an IT professional looking to specialize in AI technology within the CRM domain? This course will equip you with the necessary skills to excel in this rapidly growing field. 56% of UK IT professionals believe AI will significantly impact CRM strategies in the future. |