Nvq Level 3 Diploma in Customer Service online

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International Students can apply

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Nvq Level 3 Diploma in Customer Service online

Overview

The Nvq Level 3 Diploma in Customer Service online is designed for individuals seeking to enhance their skills in providing exceptional customer service. This comprehensive program covers topics such as customer satisfaction, communication techniques, and problem-solving strategies.

Targeted towards customer service professionals and individuals looking to advance their careers in the field, this course offers practical knowledge and hands-on experience to excel in various customer service roles.

Take the next step in your career and enroll in the Nvq Level 3 Diploma in Customer Service online today to unlock new opportunities and enhance your customer service skills!

Embark on a transformative journey with our NVQ Level 3 Diploma in Customer Service online. Gain essential skills in customer relations, problem-solving, and communication to excel in the dynamic world of customer service. This comprehensive course offers flexibility, convenience, and expert guidance to help you achieve your career goals. Unlock exciting opportunities in various industries such as retail, hospitality, and telecommunications with this internationally recognized qualification. Stand out in the competitive job market and elevate your earning potential with a specialized credential. Enroll today and take the first step towards a rewarding career in customer service. (53)

Entry requirements

● There are no formal requirements for specific prior qualifications or levels of attainment.
● Learner must be 16 years or older at the beginning of the course


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communicate using customer service language
• Follow the rules to deliver customer service
• Support customer service improvements
• Organise the delivery of reliable customer service
• Recognise diversity when delivering customer service
• Develop customer relationships
• Resolve customer service problems
• Gather, analyse and interpret customer feedback
• Monitor and solve customer service problems

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

6 months - GBP £1250

● Payment option (a): GBP £416 x 3 monthly instalments
● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

9 months - GBP £950

● Payment option (c): GBP £190 x 5 monthly instalments
● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 London School of International Business (LSIB)

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Handle customer inquiries, resolve complaints, and provide product information.
Client Relations Specialist Build and maintain relationships with clients, ensuring their satisfaction and loyalty.
Customer Experience Manager Oversee the overall customer experience strategy, implementing improvements to enhance satisfaction.
Sales Support Coordinator Assist sales team with order processing, customer inquiries, and sales support activities.
Technical Support Specialist Provide technical assistance and support to customers experiencing product or service issues.

Key facts about Nvq Level 3 Diploma in Customer Service online

The Nvq Level 3 Diploma in Customer Service online is designed to enhance individuals' skills in providing excellent customer service. The course aims to develop learners' understanding of customer service principles, communication techniques, and problem-solving strategies. By the end of the program, participants will be equipped with the knowledge and skills needed to deliver exceptional customer experiences.
The duration of the Nvq Level 3 Diploma in Customer Service online typically ranges from 12 to 18 months, depending on the learner's pace and study schedule. The flexible online format allows individuals to balance their studies with work or other commitments, making it convenient for working professionals seeking to advance their careers in customer service.
This qualification is highly relevant to various industries, including retail, hospitality, healthcare, and telecommunications, where customer service plays a crucial role in business success. Employers value candidates with a Nvq Level 3 Diploma in Customer Service as it demonstrates their commitment to delivering high-quality service and meeting customer needs effectively.
Overall, the Nvq Level 3 Diploma in Customer Service online provides a comprehensive learning experience that equips individuals with the necessary skills and knowledge to excel in customer service roles across different sectors. The program's industry relevance and practical focus make it a valuable credential for those looking to enhance their career prospects in the customer service field.

Why this course?

The Nvq Level 3 Diploma in Customer Service online holds significant importance in today's market, especially in the UK where customer service is a key aspect of business success. According to recent statistics, 89% of consumers have stopped doing business with a company after experiencing poor customer service, highlighting the crucial role of well-trained customer service professionals. Completing this diploma not only enhances one's skills and knowledge in customer service but also opens up various career opportunities in a competitive job market. In the UK, 79% of consumers prefer companies that offer excellent customer service, indicating a growing demand for skilled professionals in this field. Moreover, with the increasing shift towards online shopping and digital interactions, the need for proficient customer service representatives who can effectively engage with customers across various platforms has never been higher. The Nvq Level 3 Diploma in Customer Service online equips individuals with the necessary skills to excel in this evolving landscape, making them valuable assets to any organization. By investing in this qualification, individuals can stay ahead of the curve and meet the demands of today's market, ultimately enhancing their career prospects and contributing to the success of their employers.
Statistics UK Data
Consumers who stopped doing business after poor customer service 89%
Consumers who prefer companies with excellent customer service 79%

Who should enrol in Nvq Level 3 Diploma in Customer Service online?

The ideal audience for the Nvq Level 3 Diploma in Customer Service online is individuals seeking to advance their career in customer service.
This qualification is perfect for customer service professionals looking to enhance their skills and knowledge in the field.
With customer service roles on the rise in the UK, this diploma can help you stand out in a competitive job market.