Level 2 ICT Systems Support course

Wednesday, 11 February 2026 21:24:11

International Students can apply

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Level 2 ICT Systems Support course

Overview

Level 2 ICT Systems Support Course Overview:

This course is designed for individuals seeking to enhance their skills in supporting information and communication technology systems. Students will learn about troubleshooting hardware and software issues, network configurations, and customer service techniques. The audience for this course includes aspiring IT professionals, help desk technicians, and technical support specialists. By completing this course, students will be equipped with the knowledge and practical skills needed to provide effective support in a variety of ICT environments.


Ready to level up your ICT support skills? Enroll now and start your journey towards becoming a proficient systems support specialist!

Embark on a transformative journey with our Level 2 ICT Systems Support course. Gain hands-on experience in troubleshooting, maintaining, and optimizing computer systems. Unlock a world of opportunities as you master essential skills in hardware and software support. Elevate your career prospects with in-demand certifications and practical knowledge. Our expert instructors will guide you through real-world scenarios, preparing you for a successful career in IT support. Join a dynamic learning environment where collaboration and innovation thrive. Don't miss out on this chance to kickstart your journey towards a rewarding career in ICT Systems Support. (56)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Install and configure computer hardware and software
• Troubleshoot and resolve technical issues
• Provide technical support to end users
• Maintain and update systems and networks
• Implement security measures to protect data and systems
• Monitor system performance and make recommendations for improvements
• Collaborate with other IT professionals to solve complex problems
• Document and communicate technical procedures and solutions
• Stay current with industry trends and technologies
• Provide training and support to colleagues and end users

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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+44 75 2064 7455

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+44 (0) 20 3608 0144



Career path

Career Opportunity Description
IT Support Specialist Provide technical assistance and support to users, troubleshoot issues, and maintain computer systems and networks.
Network Administrator Manage and maintain an organization's network infrastructure, including servers, routers, and switches.
Systems Analyst Analyze business requirements and design information systems solutions to improve efficiency and productivity.
Database Administrator Design, implement, and maintain databases to ensure data integrity and availability for users.
Cybersecurity Analyst Protect an organization's computer systems and networks from cyber threats, monitor security incidents, and implement security measures.

Key facts about Level 2 ICT Systems Support course

The Level 2 ICT Systems Support course focuses on providing students with the necessary skills and knowledge to support ICT systems effectively. The learning outcomes include understanding basic networking concepts, troubleshooting common hardware and software issues, and providing technical support to end-users.
This course typically lasts for around 6-12 months, depending on the mode of study and institution. Students will engage in practical exercises, simulations, and real-world scenarios to develop their problem-solving abilities and technical expertise.
The Level 2 ICT Systems Support qualification is highly relevant to various industries, including IT services, telecommunications, and software development. Graduates can pursue roles such as help desk support technician, technical support specialist, or IT support analyst. The demand for skilled ICT systems support professionals continues to grow, making this course a valuable investment in one's career.

Why this course?

The Level 2 ICT Systems Support course plays a crucial role in today's market as technology continues to advance at a rapid pace. In the UK, the demand for skilled IT professionals is on the rise, with statistics showing that the tech industry is growing at a rate of 2.6 times faster than the rest of the UK economy. This growth has created a need for individuals who are proficient in supporting and maintaining ICT systems. According to recent data, there are over 1.5 million people employed in the UK tech sector, with an estimated 50,000 job vacancies in the industry at any given time. This highlights the importance of having a solid foundation in ICT systems support to meet the demands of the market. By enrolling in a Level 2 ICT Systems Support course, learners can acquire the necessary skills and knowledge to troubleshoot and resolve technical issues, install and configure software and hardware, and provide support to end-users. This course not only prepares individuals for entry-level positions in the IT industry but also equips them with the expertise needed to excel in a competitive job market. With the increasing reliance on technology in today's society, the demand for qualified ICT systems support professionals is only expected to grow, making this course a valuable investment for those looking to pursue a career in IT.
UK Tech Industry Growth Rate 2.6 times faster than the rest of the UK economy
Number of People Employed in UK Tech Sector Over 1.5 million
Estimated Job Vacancies in UK Tech Industry 50,000

Who should enrol in Level 2 ICT Systems Support course?

Ideal Audience for Level 2 ICT Systems Support Course | Criteria | Description | |-------------------|-----------------------------------------------------------------------------| | Education Level | Basic understanding of ICT systems and technologies | | Experience | Some experience in providing technical support for computer systems | | Career Goals | Aspiring IT professionals looking to advance their skills in systems support| | Location | UK-based individuals seeking accredited training in ICT support | | Age | 18-35 years old, looking to enter the IT industry or advance their career | Are you a tech-savvy individual with a passion for troubleshooting computer systems? Have you been providing technical support and are looking to enhance your skills further? Our Level 2 ICT Systems Support course is perfect for aspiring IT professionals in the UK who want to advance their career in the field of systems support. Join us and gain the necessary knowledge and accreditation to excel in the ever-evolving world of technology.