Level 2 Diploma in Customer Service Course Fee

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International Students can apply

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Level 2 Diploma in Customer Service Course Fee

Overview

The Level 2 Diploma in Customer Service Course Fee is designed for individuals seeking to enhance their skills in providing exceptional customer service. This course focuses on developing communication, problem-solving, and interpersonal skills to effectively meet customer needs. Ideal for entry-level customer service professionals or those looking to advance in their careers, this program covers topics such as handling customer inquiries, resolving complaints, and building customer relationships. Invest in your future and enroll in this comprehensive course today!


Ready to take your customer service skills to the next level? Explore the Level 2 Diploma in Customer Service Course Fee now!

The Level 2 Diploma in Customer Service Course Fee offers a comprehensive training program designed to equip individuals with the essential skills and knowledge needed to excel in the customer service industry. This course provides a solid foundation in communication, problem-solving, and conflict resolution, preparing students for a successful career in various customer-facing roles. With a focus on practical learning and real-world scenarios, graduates can expect to enhance their employability and advance their career prospects in sectors such as retail, hospitality, and call centers. Enroll today to unlock your potential and embark on a rewarding journey towards professional success. (10)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understand the customer service environment
• Principles of customer service and delivery
• Understand customers
• Understand employer organisations
• Understand how to communicate with customers
• Understand how to handle customer information
• Understand how to resolve problems and deliver customer service to challenging customers
• Understand how to develop customer relationships
• Understand how to manage performance and conflict in the workplace
• Understand how to promote continuous improvement

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Handle customer inquiries, resolve complaints, and provide product information.
Client Relations Specialist Build and maintain relationships with clients, ensuring their satisfaction and loyalty.
Customer Experience Coordinator Coordinate and improve customer interactions to enhance overall experience.
Sales Support Associate Assist sales team with order processing, customer inquiries, and administrative tasks.
Retail Customer Service Manager Oversee customer service operations in a retail setting, ensuring high standards are met.

Key facts about Level 2 Diploma in Customer Service Course Fee

The Level 2 Diploma in Customer Service course fee typically covers a range of essential topics and skills necessary for individuals working in customer service roles. The learning outcomes of this course often include developing effective communication skills, understanding customer needs and expectations, resolving customer complaints, and building positive relationships with customers.
The duration of the Level 2 Diploma in Customer Service course can vary depending on the provider, but it typically lasts between 6 to 12 months. Students may be required to complete a certain number of guided learning hours and assessments to successfully achieve the qualification.
This course is highly relevant to various industries, as customer service is a crucial aspect of any business or organization. Individuals who complete the Level 2 Diploma in Customer Service can pursue careers in retail, hospitality, call centers, and other customer-facing roles. The skills and knowledge gained from this course can help professionals excel in their customer service roles and contribute to the overall success of the business.

Why this course?

The Level 2 Diploma in Customer Service Course Fee holds significant importance in today's market, especially in the UK where customer service plays a crucial role in business success. According to recent statistics, 89% of consumers have switched to a competitor following a poor customer experience, highlighting the need for well-trained customer service professionals. Investing in a Level 2 Diploma in Customer Service can lead to better job prospects and higher earning potential. In the UK, customer service representatives earn an average salary of £18,000 per year, with opportunities for advancement in roles such as customer service manager, where the average salary is £25,000 per year. By enrolling in this course, individuals can gain essential skills in communication, problem-solving, and conflict resolution, making them valuable assets to any organization. Employers are increasingly seeking candidates with formal qualifications in customer service, making the Level 2 Diploma a valuable credential in today's competitive job market. Overall, the Level 2 Diploma in Customer Service Course Fee is a worthwhile investment for individuals looking to enhance their career prospects and contribute to the success of businesses in the UK.
Statistic UK Average
Consumer Switching Rate 89%
Customer Service Representative Salary £18,000/year
Customer Service Manager Salary £25,000/year

Who should enrol in Level 2 Diploma in Customer Service Course Fee?

The ideal audience for the Level 2 Diploma in Customer Service Course Fee are individuals looking to enhance their customer service skills and advance their career in the UK job market.

With customer service roles accounting for 25% of all job openings in the UK, this course is perfect for those seeking to stand out in a competitive job market. Whether you are a recent graduate, a career changer, or someone looking to upskill, this course will provide you with the necessary knowledge and practical skills to excel in customer-facing roles.

By enrolling in this course, you will learn how to effectively communicate with customers, handle complaints, and deliver exceptional service. This qualification is recognized by employers across various industries, making you a valuable asset in any customer service role.

If you are passionate about providing excellent customer service and are eager to take your career to the next level, the Level 2 Diploma in Customer Service Course Fee is the perfect opportunity for you to achieve your goals.