Level 2 Certificate in ICT Systems Support

Saturday, 14 February 2026 07:22:10

International Students can apply

Apply Now     Viewbook

Level 2 Certificate in ICT Systems Support

Overview

The Level 2 Certificate in ICT Systems Support is designed for individuals seeking to develop their skills in supporting information and communication technology systems. This course covers essential topics such as troubleshooting hardware and software issues, installing and configuring software, and providing technical support to users. Ideal for aspiring IT professionals or those looking to enhance their current skill set, this certification offers a solid foundation in ICT systems support. Take the next step in your career and enroll in this comprehensive program today!

Embark on a transformative journey with our Level 2 Certificate in ICT Systems Support and unlock a world of opportunities in the ever-evolving tech industry. Gain hands-on experience in troubleshooting, maintaining, and optimizing IT systems, setting the foundation for a successful career as a systems support specialist. Our comprehensive curriculum covers essential topics such as hardware and software installation, network configuration, and cybersecurity fundamentals. With a globally recognized certification in hand, you'll stand out to employers and command higher salaries. Don't miss this chance to future-proof your career and become a valuable asset in the digital age. (33)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Install and configure computer hardware and software
• Troubleshoot and resolve ICT system issues
• Provide technical support to users
• Maintain ICT systems and equipment
• Implement security measures to protect ICT systems
• Backup and restore data
• Monitor and optimize system performance
• Document system configurations and procedures
• Communicate effectively with users and colleagues
• Adhere to health and safety regulations in ICT environments

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Awarded by an OfQual regulated awarding body

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
IT Support Specialist Provide technical assistance and support to users, troubleshoot hardware and software issues, and ensure smooth operation of IT systems.
Network Technician Install, maintain, and troubleshoot network systems, including routers, switches, and firewalls to ensure efficient data communication.
Systems Administrator Manage and maintain servers, databases, and other IT systems, ensuring data security, backup, and system performance.
Help Desk Analyst Provide technical support and assistance to end-users via phone, email, or chat, resolving IT-related issues and escalating complex problems.
IT Security Analyst Monitor and analyze security threats, implement security measures, and conduct risk assessments to protect IT systems from cyber attacks.

Key facts about Level 2 Certificate in ICT Systems Support

The Level 2 Certificate in ICT Systems Support is designed to provide learners with the necessary skills and knowledge to support ICT systems within an organization. The course covers topics such as installing and configuring software, troubleshooting hardware issues, and providing technical support to users.
Upon completion of the course, students will be able to demonstrate proficiency in maintaining ICT systems, identifying and resolving technical issues, and providing effective support to end-users. They will also develop essential communication and problem-solving skills required in the field of ICT systems support.
The duration of the Level 2 Certificate in ICT Systems Support typically ranges from 6 to 12 months, depending on the mode of study and the institution offering the course. Students can choose to study full-time or part-time, with options for evening or weekend classes.
This qualification is highly relevant to the IT industry, as organizations increasingly rely on ICT systems to support their operations. Graduates of the Level 2 Certificate in ICT Systems Support can pursue various entry-level roles in IT support, helpdesk support, and technical support, making them valuable assets to any organization in need of IT assistance.

Why this course?

The Level 2 Certificate in ICT Systems Support holds significant importance in today's market, especially in the UK where the demand for skilled IT professionals continues to rise. According to recent statistics, the UK IT sector is expected to grow by 2.3% in 2021, creating over 45,000 new job opportunities. This growth is fueled by the increasing reliance on technology across industries, making IT skills more essential than ever. Obtaining a Level 2 Certificate in ICT Systems Support can provide individuals with the necessary knowledge and skills to excel in this competitive market. This qualification covers a range of topics including hardware and software installation, troubleshooting, and customer support, all of which are highly sought after by employers. In addition, the UK government has identified IT as a priority sector for growth, with initiatives in place to upskill the workforce and fill the skills gap. This makes the Level 2 Certificate in ICT Systems Support a valuable asset for both learners and professionals looking to advance their careers in the IT industry. By obtaining this qualification, individuals can position themselves as competent and capable IT professionals, ready to meet the demands of today's market.
UK IT Sector Growth New Job Opportunities
2.3% 45,000

Who should enrol in Level 2 Certificate in ICT Systems Support?

The ideal audience for the Level 2 Certificate in ICT Systems Support are individuals looking to kickstart their career in the field of Information and Communication Technology (ICT).
This course is perfect for those who have a passion for technology and want to develop their skills in areas such as troubleshooting, system maintenance, and customer support.
With the demand for ICT professionals on the rise in the UK, completing this certificate can open up a world of opportunities for you.
Whether you are a recent school leaver or looking to upskill for a career change, this course will provide you with the foundational knowledge and practical skills needed to succeed in the industry.