Investigative Claimant Interviewing Course

Wednesday, 11 February 2026 13:04:09

International Students can apply

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Investigative Claimant Interviewing Course

Overview

Investigative Claimant Interviewing Course

Designed for insurance professionals, this course focuses on honing skills in conducting thorough and effective claimant interviews. Learn techniques for gathering accurate information, detecting deception, and building rapport with claimants. Enhance your ability to uncover crucial details and make informed decisions. Whether you are a claims adjuster, investigator, or fraud examiner, this course will equip you with the tools needed to excel in your role.

Ready to elevate your interviewing skills and enhance your investigative abilities? Enroll now and take your career to the next level!

Uncover the secrets of successful Investigative Claimant Interviewing with our comprehensive course. Learn the art of gathering crucial information, analyzing body language, and detecting deception. Gain valuable skills in building rapport, asking the right questions, and obtaining accurate statements. Enhance your career prospects in insurance, law enforcement, or private investigation with this specialized training. Our experienced instructors will guide you through real-life scenarios and provide personalized feedback to sharpen your interviewing techniques. Stand out in a competitive job market with a certification in claimant interviewing and open doors to exciting opportunities in the field. Enroll now and take your investigative skills to the next level! (33)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to investigative interviewing techniques
• Building rapport with claimants
• Active listening skills
• Questioning techniques
• Handling difficult claimants
• Ethical considerations in interviewing
• Documenting interviews
• Using technology in interviewing
• Role-playing exercises
• Case studies and real-life examples

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunities for Investigative Claimant Interviewing Course | Role | Description | |--------------------------------|-----------------------------------------------------------------------------------------------| | Insurance Claims Investigator | Conduct thorough investigations to determine the validity of insurance claims. | | Fraud Analyst | Analyze data and investigate suspicious activities to identify and prevent fraudulent claims.| | Claims Adjuster | Evaluate insurance claims, negotiate settlements, and ensure fair compensation for claimants.| | Risk Management Specialist | Assess potential risks, develop strategies to mitigate them, and investigate incidents. | | Private Investigator | Gather evidence, conduct interviews, and provide information for legal or insurance purposes.| | Compliance Officer | Ensure that organizations comply with laws and regulations by conducting investigations. |

Key facts about Investigative Claimant Interviewing Course

The Investigative Claimant Interviewing Course is designed to equip professionals with the necessary skills to conduct effective interviews with claimants in various investigative settings. Participants will learn how to gather accurate information, assess credibility, and detect deception during interviews.
This course typically lasts for two days and includes interactive sessions, case studies, and practical exercises to enhance learning. Participants will also receive guidance on legal and ethical considerations when conducting interviews, ensuring compliance with industry regulations.
The Investigative Claimant Interviewing Course is highly relevant for professionals working in insurance, law enforcement, fraud detection, and other investigative fields. By mastering the art of interviewing claimants, participants can improve the accuracy of their investigations, reduce fraudulent claims, and enhance overall organizational efficiency.
Upon completion of the course, participants will have the confidence and skills to conduct thorough and effective interviews with claimants, leading to more successful investigative outcomes. This training will not only benefit individual professionals but also contribute to the overall integrity and reputation of their organizations in the industry.

Why this course?

The Investigative Claimant Interviewing Course plays a crucial role in today's market, especially in the UK where insurance fraud is a significant issue. According to the Association of British Insurers, fraudulent insurance claims cost the industry over £1.3 billion each year, driving up premiums for honest policyholders. In order to combat this problem, insurance companies are increasingly investing in training their staff in effective investigative interviewing techniques. The course equips professionals with the skills and knowledge needed to conduct thorough and ethical interviews with claimants, enabling them to detect and prevent fraudulent activity. By learning how to ask the right questions, gather relevant information, and assess credibility, professionals can improve their ability to uncover fraudulent claims and protect their company's bottom line. In today's competitive market, insurance companies are looking for skilled professionals who can help them combat fraud and improve their claims process. By completing the Investigative Claimant Interviewing Course, individuals can enhance their employability and advance their career in the insurance industry. This course is not only valuable for professionals already working in the field, but also for those looking to enter the industry and make a positive impact.

Who should enrol in Investigative Claimant Interviewing Course?

The ideal audience for the Investigative Claimant Interviewing Course are professionals in the insurance industry who are looking to enhance their skills in conducting thorough interviews with claimants.
This course is perfect for claims adjusters, fraud investigators, and insurance agents who want to improve their ability to gather accurate information and detect potential fraud.
In the UK, insurance fraud costs an estimated £3 billion each year, making it crucial for professionals in the industry to have the necessary skills to identify and prevent fraudulent claims.
By enrolling in this course, learners will gain valuable insights and techniques that will help them conduct effective interviews, gather evidence, and make informed decisions when processing claims.
Whether you are new to the insurance industry or have years of experience, this course will provide you with the tools and knowledge needed to excel in investigative claimant interviewing.