IT Support Technician Qualification

Friday, 13 February 2026 09:41:56

International Students can apply

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IT Support Technician Qualification

Overview

IT Support Technician Qualification

Designed for aspiring tech professionals, this program equips individuals with the skills and knowledge needed to excel in the fast-paced world of IT support. From troubleshooting hardware and software issues to providing top-notch customer service, students will learn the ins and outs of maintaining and optimizing computer systems. This qualification is perfect for those looking to kickstart a career in IT support or enhance their existing skills. Join us today and take the first step towards a rewarding and dynamic career in the tech industry!


Explore our IT Support Technician Qualification now!

Become a certified IT Support Technician with our comprehensive qualification program. Gain hands-on experience in troubleshooting hardware and software issues, network configurations, and system maintenance. Our course equips you with the skills needed to excel in the fast-paced IT industry, with a focus on customer service and problem-solving. Upon completion, you'll be ready to pursue a rewarding career in IT support, with opportunities in various industries. Stand out from the competition with our industry-recognized certification and unlock a world of possibilities. Enroll now to kickstart your journey towards a successful career as an IT Support Technician. (60)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Computer hardware and software troubleshooting
• Network troubleshooting and configuration
• Operating system installation and configuration
• Customer service and communication skills
• IT security best practices
• Remote desktop support
• IT ticketing systems
• Basic scripting and automation
• ITIL framework
• Virtualization technologies

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
IT Support Technician Provide technical assistance and support to users, troubleshoot hardware and software issues, and ensure smooth operation of IT systems.
Help Desk Support Specialist Respond to user inquiries, diagnose and resolve technical problems, and escalate issues as needed to ensure timely resolution.
Network Support Engineer Maintain and troubleshoot network infrastructure, configure routers and switches, and ensure network security and performance.
Systems Administrator Manage and maintain servers, install and configure software, and monitor system performance to ensure optimal operation.
IT Security Analyst Monitor and analyze security threats, implement security measures, and conduct security audits to protect IT systems from cyber attacks.

Key facts about IT Support Technician Qualification

The IT Support Technician Qualification is designed to equip individuals with the necessary skills and knowledge to provide technical support in an IT environment. The learning outcomes include troubleshooting hardware and software issues, installing and configuring operating systems, and setting up networks.
This qualification typically takes around 6-12 months to complete, depending on the program and the individual's pace of learning. It may involve a combination of classroom instruction, hands-on practical training, and assessments to ensure competency in the field.
IT Support Technicians play a crucial role in various industries, including IT services, telecommunications, healthcare, finance, and education. With the increasing reliance on technology in today's world, the demand for skilled IT professionals continues to grow, making this qualification highly relevant in the industry.
Upon completion of the IT Support Technician Qualification, individuals can pursue entry-level positions such as Help Desk Technician, Technical Support Specialist, or IT Support Analyst. This qualification serves as a solid foundation for further career advancement in the field of IT support and related areas.

Why this course?

In today's market, the IT Support Technician Qualification holds significant importance as businesses increasingly rely on technology to operate efficiently. In the UK, the demand for qualified IT support technicians is on the rise, with a projected growth rate of 8% by 2026 according to the Office for National Statistics. This trend is driven by the rapid pace of technological advancements and the need for skilled professionals to troubleshoot, maintain, and upgrade systems. Having a recognised IT Support Technician Qualification not only demonstrates a candidate's technical proficiency but also their commitment to continuous learning and professional development. Employers value individuals with this qualification as they possess the necessary skills to provide timely and effective support to end-users, ensuring minimal downtime and maximum productivity. According to a survey conducted by the British Computer Society, 75% of IT professionals believe that having a relevant qualification has helped them advance in their careers. This highlights the importance of investing in education and training to stay competitive in the ever-evolving IT industry. By obtaining an IT Support Technician Qualification, individuals can enhance their job prospects and secure lucrative opportunities in a dynamic and growing market.

Who should enrol in IT Support Technician Qualification?

The ideal audience for the IT Support Technician Qualification is individuals looking to kickstart a career in IT support.
This qualification is perfect for those who enjoy problem-solving, have a passion for technology, and want to work in a fast-paced environment.
In the UK, the demand for IT support technicians is on the rise, with an estimated 2.6 million job openings in the tech sector by 2026.
By obtaining this qualification, learners will gain the necessary skills and knowledge to excel in the field of IT support, including troubleshooting hardware and software issues, providing technical assistance to users, and maintaining IT systems.