IT Support Technician Certificate OTHM

Sunday, 15 February 2026 11:15:30

International Students can apply

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IT Support Technician Certificate OTHM

Overview

The IT Support Technician Certificate OTHM is designed for individuals seeking to develop the skills and knowledge necessary to excel in the field of IT support. This program covers a range of topics including hardware and software troubleshooting, network administration, and customer service. Ideal for aspiring IT professionals or those looking to enhance their technical abilities, this certificate provides a solid foundation for a successful career in IT support. Take the first step towards a rewarding career in technology by enrolling in the IT Support Technician Certificate OTHM today!

Embark on a rewarding career in IT with the IT Support Technician Certificate from OTHM. This comprehensive program equips you with the essential skills to excel in the fast-paced world of technology. Gain hands-on experience in troubleshooting hardware and software issues, network configuration, and cybersecurity protocols. With a focus on practical training, you'll be ready to tackle real-world IT challenges upon completion. Stand out to employers with a globally recognized certification and unlock a world of opportunities in the ever-evolving tech industry. Elevate your career prospects and become a valuable asset in any organization with this in-demand qualification. (8)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• IT Systems Troubleshooting
• Networking Fundamentals
• Operating Systems Support
• Customer Service Skills
• IT Security Fundamentals
• Hardware and Software Installation
• Remote Support Techniques
• IT Service Management
• IT Support Documentation and Reporting
• IT Support Best Practices

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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+44 75 2064 7455

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+44 (0) 20 3608 0144



Career path

Career Opportunities for IT Support Technician Certificate OTHM Role Description Primary Keywords Secondary Keywords IT Support Specialist Provide technical assistance and support to users, troubleshoot hardware and software issues, and maintain IT systems. IT Support, Technical Assistance, Troubleshooting, Hardware, Software Network Technician Install, configure, and maintain network systems, troubleshoot network issues, and ensure network security. Network Technician, Network Systems, Configuration, Troubleshooting, Security Help Desk Analyst Respond to user inquiries, troubleshoot technical issues, and escalate complex problems to appropriate teams. Help Desk, User Support, Technical Issues, Escalation, Problem-Solving Systems Administrator Manage and maintain IT infrastructure, install and configure servers, and ensure system security and performance. Systems Administrator, IT Infrastructure, Server Configuration, Security, Performance Desktop Support Technician Provide technical support for desktop computers, troubleshoot hardware and software issues, and install software updates. Desktop Support, Technical Support, Hardware, Software, Updates

Key facts about IT Support Technician Certificate OTHM

The IT Support Technician Certificate offered by OTHM is designed to equip students with the necessary skills and knowledge to provide technical support in various IT environments. The program covers a wide range of topics, including hardware and software troubleshooting, network configuration, and customer service. Students can expect to develop practical skills in diagnosing and resolving IT issues, as well as communicating effectively with clients and colleagues. The course also emphasizes the importance of staying up-to-date with the latest technologies and trends in the industry. The duration of the IT Support Technician Certificate program typically ranges from 6 to 12 months, depending on the institution and the mode of study. Students can choose to study full-time or part-time, with some programs offering online or blended learning options for added flexibility. Upon completion of the program, graduates can pursue entry-level positions in IT support roles across various industries, such as healthcare, finance, and education. The certificate is recognized by employers and can serve as a stepping stone for further career advancement in the field of information technology.

Why this course?

The IT Support Technician Certificate offered by OTHM holds significant value in today's market, especially in the UK where the demand for skilled IT professionals continues to rise. According to recent statistics, the UK IT industry is expected to grow by 2.3% in 2021, with an estimated market value of £151 billion. This growth is fueled by the increasing reliance on technology across all sectors, making IT support technicians essential for businesses to maintain their operations. Having an OTHM IT Support Technician Certificate not only demonstrates a candidate's technical skills and knowledge but also their commitment to professional development. Employers in the UK are actively seeking individuals with relevant certifications to fill their IT support roles, with job postings for IT support technicians increasing by 15% in the past year alone. Furthermore, the OTHM certification provides learners with a comprehensive understanding of IT support principles, troubleshooting techniques, and customer service skills, all of which are crucial in today's fast-paced and technology-driven work environment. By obtaining this certificate, individuals can enhance their career prospects and stay competitive in the ever-evolving IT industry.

Who should enrol in IT Support Technician Certificate OTHM?

The ideal audience for the IT Support Technician Certificate OTHM is individuals looking to kickstart a career in IT support. This certificate is perfect for those who are tech-savvy and enjoy problem-solving.
In the UK, the demand for IT support technicians is on the rise, with an estimated 2.6 million job openings in the tech sector by 2026. This certificate is also suitable for those looking to upskill or transition into a new career path.
Whether you are a recent graduate, career changer, or someone looking to enhance their IT skills, the IT Support Technician Certificate OTHM can provide you with the necessary knowledge and qualifications to succeed in the industry.