Fast track L2 Diploma in Customer Service Online

Monday, 28 April 2025 02:11:09

International Students can apply

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Fast track L2 Diploma in Customer Service Online

Overview

The Fast track L2 Diploma in Customer Service Online is designed for individuals seeking to enhance their customer service skills and advance their career in the service industry. This comprehensive program covers key topics such as communication, problem-solving, and customer relationship management. Ideal for aspiring customer service professionals or those looking to upskill, this diploma offers a flexible online learning experience that fits around your schedule. Gain a recognized qualification and boost your employability in this competitive field. Take the next step towards a successful career in customer service - enroll now!

Embark on a transformative journey with our Fast track L2 Diploma in Customer Service Online. Gain essential skills in communication, problem-solving, and relationship-building to excel in the dynamic world of customer service. This comprehensive course offers flexibility, convenience, and expert guidance to help you achieve your career goals. Upon completion, unlock a plethora of career prospects in various industries such as retail, hospitality, and telecommunications. Stand out in the competitive job market with a recognized qualification that showcases your dedication to providing exceptional customer experiences. Enroll today and take the first step towards a rewarding and fulfilling career. (9)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communicate using customer service language
• Follow the rules to deliver customer service
• Demonstrate understanding of customer service
• Demonstrate understanding of the rules that impact on improvements in customer service
• Demonstrate understanding of the customer service environment
• Demonstrate understanding of the customer service delivery processes and procedures
• Demonstrate understanding of the customer service delivery environment
• Demonstrate understanding of the customer service delivery processes and procedures
• Demonstrate understanding of the customer service delivery environment

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Handle customer inquiries, resolve complaints, and provide product information.
Client Relations Specialist Build and maintain relationships with clients, ensuring their satisfaction and loyalty.
Customer Experience Manager Oversee the overall customer experience strategy, ensuring a seamless journey for clients.
Sales Support Coordinator Assist the sales team with administrative tasks, order processing, and customer follow-ups.
Retail Customer Service Supervisor Lead a team of customer service representatives in a retail setting, ensuring excellent service delivery.

Key facts about Fast track L2 Diploma in Customer Service Online

The Fast track L2 Diploma in Customer Service Online is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. The course focuses on enhancing communication, problem-solving, and interpersonal skills to deliver exceptional customer experiences.
Participants can complete the program in a condensed timeframe, typically ranging from 6 to 12 months, depending on their pace of study. The online format allows for flexibility and convenience, enabling learners to balance their studies with other commitments.
Upon successful completion of the diploma, graduates will be well-prepared to pursue various customer service roles across industries such as retail, hospitality, and telecommunications. The qualification is highly regarded by employers, showcasing a candidate's commitment to delivering high-quality customer service.
Overall, the Fast track L2 Diploma in Customer Service Online offers a comprehensive curriculum that aligns with industry standards and equips learners with the skills needed to thrive in customer-centric roles. The program's practical focus and industry relevance make it an ideal choice for individuals looking to advance their career in customer service.

Why this course?

The Fast track L2 Diploma in Customer Service Online holds immense significance in today's market, especially in the UK where customer service is a key differentiator for businesses. According to recent statistics, 89% of consumers have switched to a competitor following a poor customer experience, highlighting the critical role of customer service in retaining customers and driving business growth. This diploma equips learners with essential skills and knowledge to excel in customer service roles, such as effective communication, problem-solving, and conflict resolution. In a competitive market where customer expectations are constantly evolving, having a recognized qualification like the Fast track L2 Diploma can give professionals a competitive edge and open up new career opportunities. The online format of this diploma also caters to the current trend of remote learning, allowing individuals to upskill and advance their careers from the comfort of their own homes. With the demand for exceptional customer service only expected to increase, investing in this qualification is a strategic move for both individuals and businesses looking to stay ahead in the market. | UK Customer Service Statistics | |---------------------|---------------------| | 89% of consumers have switched to a competitor following a poor customer experience |

Who should enrol in Fast track L2 Diploma in Customer Service Online?

The ideal audience for the Fast track L2 Diploma in Customer Service Online is individuals looking to enhance their customer service skills and advance their career in the UK.
This course is perfect for those who want to improve their communication, problem-solving, and interpersonal skills to excel in customer-facing roles.
With customer service being a vital aspect of businesses in the UK, this diploma provides the necessary training to meet the demands of the industry.