Fast track Customer Service Course

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International Students can apply

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Fast track Customer Service Course

Overview

Fast track Customer Service Course

Designed for professionals seeking to enhance their customer service skills quickly and efficiently. This course covers essential topics such as communication, problem-solving, and conflict resolution. Ideal for individuals in retail, hospitality, or any customer-facing role. Learn practical strategies to exceed customer expectations and build lasting relationships. Gain the confidence and tools needed to handle any customer service situation with ease. Take your career to the next level and stand out in a competitive job market. Enroll now and start mastering the art of exceptional customer service!

Looking to enhance your customer service skills and fast-track your career? Our Fast track Customer Service Course is designed to equip you with the essential tools and techniques to excel in the dynamic world of customer service. Gain valuable insights into effective communication, problem-solving, and conflict resolution strategies. With a focus on practical learning and real-world scenarios, you'll be ready to handle any customer interaction with confidence and professionalism. Stand out in the competitive job market and unlock exciting career prospects in various industries. Enroll now and take the first step towards a successful career in customer service. (22)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Effective communication skills
• Problem-solving techniques
• Conflict resolution strategies
• Time management skills
• Customer empathy and understanding
• Product knowledge and expertise
• Handling difficult customers
• Building rapport and trust with customers
• Utilizing technology for customer service
• Managing customer expectations

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Handle customer inquiries, resolve complaints, and provide product information in a timely manner.
Client Success Specialist Build and maintain strong relationships with clients, ensuring their satisfaction and retention.
Technical Support Associate Assist customers with technical issues, troubleshoot problems, and provide solutions for software or hardware products.
Customer Experience Manager Oversee the overall customer experience strategy, implement improvements, and measure customer satisfaction metrics.
Sales Support Coordinator Assist sales teams with order processing, customer inquiries, and coordination of sales activities.

Key facts about Fast track Customer Service Course

The Fast track Customer Service Course is designed to equip participants with the necessary skills and knowledge to excel in customer service roles. The course focuses on enhancing communication, problem-solving, and conflict resolution skills to provide exceptional customer experiences.
Participants can expect to learn how to handle customer inquiries effectively, manage challenging situations, and build strong relationships with customers. The course also covers best practices for delivering quality service, managing customer expectations, and exceeding customer satisfaction.
The duration of the Fast track Customer Service Course typically ranges from a few days to a few weeks, depending on the intensity and depth of the training. Participants can expect a comprehensive curriculum that covers various aspects of customer service, including understanding customer needs, effective communication techniques, and service recovery strategies.
The Fast track Customer Service Course is highly relevant to a wide range of industries, including retail, hospitality, healthcare, and telecommunications. Customer service skills are essential in any business that deals directly with customers, making this course valuable for individuals seeking to advance their careers in customer-facing roles.
Overall, the Fast track Customer Service Course offers a practical and hands-on approach to developing essential customer service skills, making it a valuable investment for individuals looking to enhance their customer service capabilities and excel in their professional endeavors.

Why this course?

The Fast track Customer Service Course is of paramount significance in today's market, where customer experience plays a crucial role in the success of businesses. In the UK, statistics show that 89% of consumers have stopped doing business with a company after experiencing poor customer service. On the other hand, 86% of customers are willing to pay more for a better customer experience. This course is designed to equip individuals with the necessary skills and knowledge to provide exceptional customer service, thereby helping businesses retain customers and increase loyalty. In a competitive market like the UK, where customer expectations are constantly evolving, having a well-trained customer service team can give businesses a significant edge. By enrolling in the Fast track Customer Service Course, professionals can stay ahead of the curve and meet the growing demands of customers. The course covers topics such as effective communication, problem-solving, and conflict resolution, all of which are essential in delivering top-notch customer service. With the right training, individuals can enhance their career prospects and contribute to the overall success of their organizations.

Who should enrol in Fast track Customer Service Course?

The ideal audience for the Fast track Customer Service Course is individuals looking to enhance their customer service skills quickly and effectively.
This course is perfect for customer service representatives, call center agents, retail employees, and anyone in a client-facing role.
In the UK, 78% of customers expect a response to their query within 24 hours, making fast and efficient customer service essential.
Whether you are new to customer service or looking to upskill, this course will provide you with the tools and techniques to deliver exceptional service and exceed customer expectations.