Fast Track RQF Level 2 Diploma in Customer Service

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International Students can apply

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Fast Track RQF Level 2 Diploma in Customer Service

Overview

The Fast Track RQF Level 2 Diploma in Customer Service is designed for individuals seeking to enhance their skills in providing exceptional customer experiences. This comprehensive program covers key topics such as communication, problem-solving, and customer relationship management.

Targeted towards aspiring customer service professionals, this diploma equips learners with the knowledge and practical skills needed to excel in a customer-centric role.

Join us on this fast-track journey to success in the dynamic field of customer service. Take the first step towards a rewarding career by enrolling in this diploma today!

Embark on a transformative journey with our Fast Track RQF Level 2 Diploma in Customer Service. Gain essential skills in communication, problem-solving, and relationship-building to excel in the dynamic world of customer service. This comprehensive course offers practical training, industry insights, and real-world experience to prepare you for a successful career in various sectors. From retail to hospitality, this diploma opens doors to a wide range of exciting job opportunities. Stand out in the competitive job market with a recognized qualification that showcases your dedication to providing exceptional customer experiences. Elevate your career prospects with this in-demand qualification today. (22)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communicate using customer service language
• Follow the rules to deliver customer service
• Demonstrate understanding of customer service
• Demonstrate understanding of the rules that impact on improvements in customer service
• Demonstrate understanding of the customer service environment
• Demonstrate understanding of working in a customer service environment
• Demonstrate understanding of the principles of customer service
• Demonstrate understanding of the customer service delivery process
• Demonstrate understanding of the customer service delivery process
• Demonstrate understanding of the customer service delivery process

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Provide excellent customer service by addressing inquiries, resolving complaints, and processing orders efficiently.
Retail Sales Associate Assist customers in finding products, processing transactions, and maintaining a clean and organized store environment.
Call Center Agent Handle incoming calls, provide information, and assist customers with their inquiries or concerns over the phone.
Guest Services Coordinator Welcome guests, manage reservations, and ensure a positive experience by addressing any issues or requests promptly.
Client Relations Specialist Build and maintain relationships with clients, address their needs, and ensure their satisfaction with products or services.

Key facts about Fast Track RQF Level 2 Diploma in Customer Service

The Fast Track RQF Level 2 Diploma in Customer Service is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. The course focuses on enhancing communication, problem-solving, and customer interaction skills to ensure high-quality service delivery.
This diploma typically takes around 6-12 months to complete, depending on the individual's pace of study. The flexible nature of the course allows learners to balance their studies with other commitments, making it ideal for working professionals looking to upskill in customer service.
Upon completion of the Fast Track RQF Level 2 Diploma in Customer Service, graduates can pursue various roles in industries such as retail, hospitality, and call centers. The qualification is highly regarded by employers, as it demonstrates a commitment to providing excellent customer service and can lead to career advancement opportunities.
Overall, the Fast Track RQF Level 2 Diploma in Customer Service is a valuable qualification for individuals looking to enhance their customer service skills and advance their careers in a wide range of industries. The course provides practical knowledge and hands-on experience to prepare learners for success in customer-facing roles.

Why this course?

The Fast Track RQF Level 2 Diploma in Customer Service holds significant importance in today's market, especially in the UK where customer service is a key aspect of business success. According to recent statistics, 86% of UK consumers are willing to pay more for a better customer experience, highlighting the growing demand for skilled customer service professionals. This diploma equips individuals with essential skills and knowledge to excel in customer service roles, such as effective communication, problem-solving, and conflict resolution. In fact, 75% of UK consumers believe that customer service is a true test of how much a company values them, emphasizing the need for well-trained professionals in this field. By completing this diploma, learners can enhance their employability and career prospects in various industries, including retail, hospitality, and telecommunications. Employers are increasingly seeking candidates with formal qualifications in customer service, making this diploma a valuable asset in today's competitive job market. Overall, the Fast Track RQF Level 2 Diploma in Customer Service is a crucial qualification that can open doors to rewarding career opportunities and help individuals meet the evolving needs of the industry.
UK Consumer Statistics Importance of Customer Service
86% Willing to pay more for better customer experience
75% Believe customer service reflects company values

Who should enrol in Fast Track RQF Level 2 Diploma in Customer Service?

The ideal audience for the Fast Track RQF Level 2 Diploma in Customer Service are individuals looking to kickstart their career in the customer service industry. This qualification is perfect for those who want to enhance their communication skills, improve customer interactions, and boost their employability.

According to recent statistics, the customer service sector in the UK is growing rapidly, with a high demand for skilled professionals. By completing this diploma, learners can gain a competitive edge in the job market and increase their chances of securing rewarding roles in various industries.