Fast Track Customer Service Online Course

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International Students can apply

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Fast Track Customer Service Online Course

Overview

Fast Track Customer Service Online Course

Designed for professionals seeking to enhance their customer service skills, this course offers a comprehensive overview of best practices and strategies for delivering exceptional customer experiences. From effective communication techniques to handling difficult situations, participants will learn how to exceed customer expectations and build lasting relationships. Whether you are a customer service representative, manager, or business owner, this course will equip you with the tools and knowledge needed to excel in the fast-paced world of customer service. Enroll now and take your customer service skills to the next level!

Looking to enhance your customer service skills and fast-track your career? Our Fast Track Customer Service Online Course is the perfect solution for you. Gain valuable insights and techniques to provide exceptional customer service, improve customer satisfaction, and boost your professional growth. With a focus on efficiency and effectiveness, this course will equip you with the tools to handle challenging situations with ease and professionalism. Stand out in the competitive job market with a certification in customer service and unlock exciting career prospects in various industries. Enroll now and take the first step towards a successful and rewarding career in customer service. (9)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to Customer Service
• Understanding Customer Needs and Expectations
• Effective Communication Skills
• Problem-Solving Techniques
• Handling Difficult Customers
• Time Management in Customer Service
• Using Technology for Customer Support
• Building Rapport and Trust with Customers
• Measuring Customer Satisfaction
• Continuous Improvement in Customer Service

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Customer Service Representative Handle customer inquiries, resolve issues, and provide exceptional service through various communication channels.
Customer Experience Specialist Focus on improving customer satisfaction by analyzing feedback, implementing changes, and enhancing overall customer experience.
Technical Support Agent Assist customers with technical issues, troubleshoot problems, and provide solutions for software or hardware-related issues.
E-commerce Customer Service Manager Oversee a team of customer service representatives, monitor performance metrics, and ensure smooth operations for online retail platforms.
Social Media Customer Care Specialist Engage with customers on social media platforms, address inquiries, and maintain a positive brand image through online interactions.

Key facts about Fast Track Customer Service Online Course

The Fast Track Customer Service Online Course is designed to equip participants with the necessary skills and knowledge to excel in customer service roles. The course covers essential topics such as effective communication, problem-solving, and conflict resolution.
Upon completion of the course, participants will be able to handle customer inquiries efficiently, manage challenging situations with confidence, and build strong relationships with customers.
The duration of the Fast Track Customer Service Online Course is flexible, allowing participants to learn at their own pace. The course is designed to be completed within a few weeks, making it ideal for busy professionals looking to enhance their customer service skills.
This course is highly relevant to a wide range of industries, including retail, hospitality, healthcare, and telecommunications. Customer service skills are essential in any business that deals with customers, making this course valuable for individuals seeking to advance their careers in various sectors.

Why this course?

The Fast Track Customer Service Online Course is becoming increasingly significant in today's market, especially in the UK where customer service plays a crucial role in business success. According to recent statistics, 89% of UK consumers have stopped doing business with a company after experiencing poor customer service. This highlights the importance of providing exceptional customer service to retain customers and drive business growth. In today's fast-paced digital world, customers expect quick and efficient service, making it essential for businesses to invest in training their staff in customer service skills. The Fast Track Customer Service Online Course offers a convenient and effective way for professionals to enhance their customer service skills and stay ahead of the competition. With the rise of online shopping and social media, customer service interactions are increasingly taking place online. This course equips learners with the necessary tools and techniques to provide excellent customer service in the digital age. By completing this course, professionals can improve customer satisfaction, increase customer loyalty, and ultimately drive business success in today's competitive market.

Who should enrol in Fast Track Customer Service Online Course?

The ideal audience for the Fast Track Customer Service Online Course are individuals looking to enhance their customer service skills quickly and efficiently.
This course is perfect for customer service representatives, call center agents, retail employees, and anyone in a client-facing role.
In the UK, 78% of customers expect a response to their query within 24 hours, making fast customer service skills essential for businesses.
Whether you are new to customer service or looking to upskill, this course will provide you with the tools and techniques needed to excel in your role.