Customer Service Level 3 Qualification part time

Monday, 28 April 2025 02:15:34

International Students can apply

Apply Now     Viewbook

Customer Service Level 3 Qualification part time

Overview

Customer Service Level 3 Qualification part time is designed for individuals seeking to enhance their customer service skills and advance their career in the service industry. This course focuses on developing advanced communication, problem-solving, and conflict resolution skills to provide exceptional customer experiences. Ideal for working professionals looking to upskill, this qualification offers flexible part-time study options to fit around busy schedules. Gain a recognized certification and stand out in a competitive job market with Customer Service Level 3 Qualification. Take the next step in your career today!

Embark on a rewarding journey with our Customer Service Level 3 Qualification part-time course. Gain essential skills in communication, problem-solving, and conflict resolution to excel in the dynamic world of customer service. Our program offers hands-on training, industry insights, and personalized support to enhance your learning experience. With this qualification, you can unlock a plethora of career opportunities in various sectors such as retail, hospitality, and telecommunications. Stand out in the competitive job market with a recognized certification that showcases your expertise and dedication to providing exceptional customer service. Enroll now to take your career to new heights! (9)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communicate using customer service language
• Follow the rules to deliver customer service
• Prepare to deliver excellent customer service
• Deal with customers face to face
• Deal with incoming telephone calls from customers
• Make telephone calls to customers
• Deal with customers in writing
• Deal with customer queries and complaints
• Process information about customers

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Awarded by an OfQual regulated awarding body

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Provide exceptional customer service through phone, email, and chat support. Assist customers with inquiries, orders, and issue resolution.
Retail Sales Associate Assist customers in-store with product selection, purchases, and returns. Provide product knowledge and recommendations.
Call Center Agent Handle inbound and outbound calls to assist customers with inquiries, complaints, and troubleshooting. Maintain high levels of customer satisfaction.
Technical Support Specialist Provide technical assistance to customers experiencing issues with products or services. Troubleshoot problems and escalate complex issues as needed.
Hospitality Guest Services Agent Greet and assist guests at hotels, resorts, or event venues. Handle check-ins, check-outs, reservations, and guest inquiries.

Key facts about Customer Service Level 3 Qualification part time

The Customer Service Level 3 Qualification part-time program focuses on developing essential skills and knowledge required to excel in customer service roles. Students will learn how to effectively communicate with customers, handle complaints, and provide exceptional service.
The duration of the course typically ranges from 6 months to 1 year, depending on the institution and the mode of study. Part-time students can expect to attend classes a few times a week, allowing for flexibility to balance work and other commitments.
This qualification is highly relevant to a wide range of industries, including retail, hospitality, call centers, and more. Graduates can pursue roles such as customer service representatives, client advisors, and customer support specialists. The skills acquired are transferable and in-demand across various sectors.
Overall, the Customer Service Level 3 Qualification part-time program equips students with the necessary expertise to deliver exceptional customer experiences and contribute to the success of businesses in today's competitive market.

Why this course?

Customer Service Level 3 Qualification part time is becoming increasingly significant in today's market, especially in the UK where customer service standards are constantly evolving. According to recent statistics, 89% of consumers have switched to a competitor following a poor customer experience, highlighting the importance of well-trained customer service professionals. In the UK, there is a growing demand for individuals with a Customer Service Level 3 Qualification, as businesses strive to improve customer satisfaction and loyalty. Employers are looking for candidates who possess the necessary skills and knowledge to effectively handle customer inquiries, complaints, and feedback. By obtaining a Customer Service Level 3 Qualification part time, individuals can enhance their career prospects and stand out in a competitive job market. This qualification equips learners with the essential skills to deliver exceptional customer service, manage customer relationships, and resolve issues efficiently. In today's fast-paced business environment, customer service professionals play a crucial role in building brand reputation and driving customer loyalty. A Customer Service Level 3 Qualification part time can provide learners with the expertise and confidence to excel in this dynamic industry. | UK Customer Service Statistics | |-----------------------------| | 89% of consumers switch to a competitor after a poor customer experience |

Who should enrol in Customer Service Level 3 Qualification part time?

The ideal audience for the Customer Service Level 3 Qualification part time are individuals looking to enhance their customer service skills while balancing other commitments.
This qualification is perfect for those who are currently working in customer service roles and want to advance their career prospects.
With the demand for skilled customer service professionals on the rise in the UK, this qualification can open up new opportunities for career growth.
Whether you are a recent school leaver or someone looking to switch careers, this part-time course offers flexibility and practical skills that are highly valued in the job market.