Customer Service Level 2 Diploma Course Fee

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International Students can apply

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Customer Service Level 2 Diploma Course Fee

Overview

The Customer Service Level 2 Diploma Course Fee is designed for individuals seeking to enhance their customer service skills and advance their career in the field. This course covers topics such as communication, problem-solving, and conflict resolution, equipping learners with the necessary tools to provide exceptional customer service. Ideal for entry-level customer service professionals or those looking to upskill, this course offers a comprehensive curriculum at an affordable price. Take the next step in your career and enroll today!


Explore the Customer Service Level 2 Diploma Course Fee and unlock your potential in the customer service industry.

The Customer Service Level 2 Diploma Course Fee offers a comprehensive training program for individuals looking to excel in the field of customer service. This course provides students with essential skills in communication, problem-solving, and conflict resolution, equipping them for a successful career in various industries. Graduates can pursue roles as customer service representatives, client relations managers, or customer experience specialists. With a focus on practical learning and real-world scenarios, students gain hands-on experience to handle diverse customer interactions effectively. Invest in your future with this dynamic course and unlock a world of opportunities in the customer service industry. Sign up today! (13)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communicate using customer service language
• Follow the rules to deliver customer service
• Maintain a positive and customer-friendly attitude
• Deal with customers face to face
• Deal with incoming telephone calls from customers
• Make telephone calls to customers
• Deal with customers in writing or electronically
• Use customer service as a competitive tool
• Follow the rules to develop customer relationships

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Support Specialist Provide timely and accurate assistance to customers via phone, email, or chat, resolving issues and answering inquiries to ensure customer satisfaction.
Client Service Representative Act as the primary point of contact for clients, handling their requests, complaints, and feedback to maintain strong relationships and loyalty.
Technical Support Agent Assist customers with troubleshooting technical issues related to products or services, providing solutions and guidance to resolve problems effectively.
Customer Success Manager Work closely with customers to understand their needs and goals, ensuring they derive maximum value from the products or services offered.
Sales Support Coordinator Collaborate with sales teams to provide administrative and operational support, assisting in the sales process and enhancing customer experience.

Key facts about Customer Service Level 2 Diploma Course Fee

The Customer Service Level 2 Diploma Course Fee covers a range of essential topics to equip learners with the necessary skills for providing excellent customer service. The course focuses on developing communication, problem-solving, and interpersonal skills to handle various customer interactions effectively. Students will also learn about the importance of customer satisfaction and how to build positive relationships with clients.
The duration of the course typically ranges from 6 to 12 months, depending on the learning institution and study mode. Students can choose to study full-time or part-time, allowing for flexibility in completing the program. The course includes a combination of theoretical knowledge and practical exercises to enhance learning outcomes and prepare students for real-world customer service scenarios.
The Customer Service Level 2 Diploma Course Fee is highly relevant to a wide range of industries, including retail, hospitality, healthcare, and telecommunications. Employers value candidates with strong customer service skills, making this qualification highly sought after in the job market. Graduates of the course can pursue various career opportunities, such as customer service representatives, client relations managers, and customer support specialists.

Why this course?

Customer Service Level 2 Diploma Course Fee is a crucial factor in today's market, especially in the UK where customer service standards are constantly evolving. According to recent statistics, 89% of consumers have switched to a competitor following a poor customer experience, highlighting the importance of well-trained customer service professionals. Investing in a Customer Service Level 2 Diploma Course can significantly impact a company's bottom line, as 86% of customers are willing to pay more for a better customer experience. This course equips learners with the necessary skills to handle customer inquiries, complaints, and feedback effectively, ultimately leading to increased customer satisfaction and loyalty. In the competitive landscape of today's market, businesses are increasingly focusing on providing exceptional customer service to differentiate themselves from their competitors. By enrolling in a Customer Service Level 2 Diploma Course, professionals can stay ahead of industry trends and meet the growing demand for skilled customer service representatives. [table style="border-collapse: collapse; border: 1px solid black;"] [tr] [td]UK Customer Service Statistics[/td] [td]89% of consumers switch to a competitor after a poor customer experience[/td] [/tr] [tr] [td][/td] [td]86% of customers are willing to pay more for better customer service[/td] [/tr] [/table]

Who should enrol in Customer Service Level 2 Diploma Course Fee?

Ideal Audience for Customer Service Level 2 Diploma Course Fee | Audience | Description | |----------|-------------| | Individuals seeking | This course is perfect for individuals looking to enhance their customer service skills and advance their career in the field. Whether you are new to customer service or have some experience, this diploma course will provide you with the necessary knowledge and training to excel in this role. | | Job seekers | With the demand for customer service professionals on the rise, completing this course will make you stand out to potential employers. In the UK alone, there are over 2.7 million people employed in customer service roles, making it a lucrative career choice. | | Career changers | If you are considering a career change and are interested in working in a customer-facing role, this diploma course is a great starting point. Customer service skills are transferable across various industries, giving you the flexibility to explore different career paths. | | Students | Whether you are a recent graduate or currently studying, adding a Customer Service Level 2 Diploma to your qualifications will broaden your job prospects. Employers value candidates with strong customer service skills, making you a desirable candidate in today's competitive job market. |