Customer Service Course Level 2 Price

Monday, 28 April 2025 02:12:40

International Students can apply

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Customer Service Course Level 2 Price

Overview

Customer Service Course Level 2 Price

Designed for professionals seeking to enhance their customer service skills, this course delves deeper into advanced techniques and strategies. Participants will learn how to handle complex customer interactions, resolve conflicts, and exceed customer expectations. With a focus on communication, problem-solving, and empathy, this course is ideal for customer service representatives, managers, and anyone looking to excel in client-facing roles. Elevate your customer service game and stand out in a competitive market. Enroll now and take your skills to the next level!

Looking to enhance your customer service skills? Our Customer Service Course Level 2 Price is the perfect opportunity for you! This comprehensive course builds on the fundamentals of Level 1, focusing on advanced techniques for handling difficult customers, resolving conflicts, and improving overall customer satisfaction. With a Level 2 certification, you'll stand out to employers and open doors to higher-paying positions in the customer service industry. Gain valuable insights from industry experts, participate in interactive simulations, and receive personalized feedback to help you excel in your career. Don't miss out on this chance to take your customer service skills to the next level! (12)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding customer needs and expectations
• Effective communication skills
• Handling difficult customers
• Resolving customer complaints
• Building rapport and trust with customers
• Time management and prioritization
• Product knowledge and troubleshooting
• Teamwork and collaboration
• Conflict resolution techniques
• Emotional intelligence and empathy

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Customer Service Representative Primary Keywords: Customer Service, Representative Secondary Keywords: Communication, Problem-solving A customer service representative interacts with customers to provide information, handle complaints, and process orders. Strong communication and problem-solving skills are essential for this role.
Call Center Agent Primary Keywords: Call Center, Agent Secondary Keywords: Customer Support, Phone Skills A call center agent handles incoming calls from customers, assists with inquiries, and resolves issues. This role requires excellent phone etiquette and customer service skills.
Client Support Specialist Primary Keywords: Client Support, Specialist Secondary Keywords: Technical Support, Troubleshooting A client support specialist provides technical assistance to clients, troubleshoots issues, and ensures customer satisfaction. Strong problem-solving abilities and technical knowledge are necessary for this role.
Retail Sales Associate Primary Keywords: Retail Sales, Associate Secondary Keywords: Customer Interaction, Product Knowledge A retail sales associate assists customers in-store, helps them find products, and processes transactions. Excellent customer service and product knowledge are key to success in this role.
Guest Services Coordinator Primary Keywords: Guest Services, Coordinator Secondary Keywords: Hospitality, Event Management A guest services coordinator manages guest inquiries, reservations, and ensures a positive experience. Strong interpersonal skills and attention to detail are important for this role in the hospitality industry.

Key facts about Customer Service Course Level 2 Price

Customer Service Course Level 2 Price is designed to enhance participants' customer service skills and knowledge. The course covers topics such as effective communication, problem-solving, and conflict resolution techniques. By the end of the program, learners will be equipped with the necessary tools to handle various customer service scenarios confidently.
The duration of the Customer Service Course Level 2 Price typically ranges from 1 to 3 days, depending on the training provider. This intensive training allows participants to grasp essential customer service concepts quickly and apply them in real-world situations.
This course is highly relevant to industries that prioritize customer satisfaction, such as retail, hospitality, and call centers. Professionals in these sectors can benefit greatly from improving their customer service skills through this course. Additionally, individuals looking to pursue a career in customer service will find this training invaluable for gaining a competitive edge in the job market.
Overall, Customer Service Course Level 2 Price offers a comprehensive learning experience that is both practical and industry-focused. Participants can expect to acquire valuable skills that will help them excel in their customer service roles and contribute to the overall success of their organizations.

Why this course?

Customer Service Course Level 2 Price is a crucial factor in today's market, especially in the UK where customer service standards are constantly evolving. According to recent statistics, 89% of consumers have switched to a competitor following a poor customer experience, highlighting the importance of investing in training and development for customer service professionals. In the UK, the average cost of a Customer Service Course Level 2 is around £300-£500, depending on the provider and the duration of the course. This price point is considered reasonable given the potential return on investment in terms of improved customer satisfaction and loyalty. With the rise of online reviews and social media, businesses are under increasing pressure to deliver exceptional customer service at every touchpoint. A Level 2 course can provide learners with the skills and knowledge needed to handle customer inquiries effectively, resolve complaints, and build strong relationships with clients. In conclusion, investing in a Customer Service Course Level 2 is essential for businesses looking to stay competitive in today's market. By equipping employees with the right training, companies can enhance their reputation, increase customer retention, and ultimately drive business growth.

Who should enrol in Customer Service Course Level 2 Price?

The ideal audience for the Customer Service Course Level 2 Price is individuals who have completed Level 1 or have equivalent experience and are looking to further enhance their customer service skills.
This course is perfect for customer service professionals, retail employees, call center agents, and anyone who interacts with customers on a regular basis.
In the UK, customer service roles are projected to grow by 5% over the next 5 years, making this course a valuable investment in your career.
By enrolling in this course, you will learn advanced communication techniques, conflict resolution strategies, and how to exceed customer expectations, setting you apart in a competitive job market.