Courses & Training for Investigative Claimant Interviewing

Monday, 16 February 2026 10:00:01

International Students can apply

Apply Now     Viewbook

Courses & Training for Investigative Claimant Interviewing

Overview

Investigative Claimant Interviewing

Our Courses & Training offer comprehensive instruction in conducting effective interviews with claimants to gather crucial information for investigations. Designed for insurance professionals, fraud examiners, and claims adjusters, this program covers techniques for questioning, detecting deception, and obtaining accurate statements. Enhance your investigative skills and improve claim outcomes with our expert-led training.
Join us today and master the art of investigative claimant interviewing!

Enhance your skills with our Courses & Training for Investigative Claimant Interviewing program. Learn advanced techniques in interviewing to uncover crucial information and strengthen your investigative abilities. Our comprehensive curriculum covers communication strategies, ethics, and legal considerations to ensure you conduct interviews effectively and ethically. Gain hands-on experience through practical exercises and case studies, preparing you for real-world scenarios. With a certification in investigative interviewing, you'll stand out in the competitive field of claims investigation and open doors to new career opportunities. Elevate your expertise and make a difference in the world of investigations. (9)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to investigative claimant interviewing
• Legal and ethical considerations
• Interview preparation and planning
• Active listening and communication skills
• Questioning techniques
• Building rapport with claimants
• Detecting deception and credibility assessment
• Handling difficult claimant behaviors
• Documentation and report writing
• Role-playing and practical exercises

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

Awarded by an OfQual regulated awarding body

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Fraud Investigator Conduct thorough investigations to uncover fraudulent activities and interview claimants to gather evidence.
Insurance Claims Adjuster Review and process insurance claims, including interviewing claimants to verify the validity of their claims.
Private Investigator Work on various cases, including insurance fraud investigations, by conducting interviews with claimants and witnesses.
Risk Analyst Assess potential risks for insurance companies by analyzing claimant interviews and other relevant data.
Claims Investigator Investigate insurance claims by interviewing claimants, witnesses, and reviewing evidence to determine the validity of claims.

Key facts about Courses & Training for Investigative Claimant Interviewing

Courses & Training for Investigative Claimant Interviewing are designed to equip professionals with the necessary skills to conduct thorough and effective interviews with claimants. Participants will learn techniques for gathering accurate information, detecting deception, and building rapport with claimants.
The duration of these courses typically ranges from one to three days, depending on the depth of the content covered. Training may include interactive workshops, case studies, and role-playing exercises to simulate real-world scenarios.
Industry relevance is a key aspect of these courses, as they are tailored to meet the specific needs of professionals working in insurance, legal, and investigative fields. The skills learned in these courses can be applied to various settings, including fraud investigations, claims processing, and litigation support.
Upon completion of the training, participants will have a solid understanding of best practices for conducting claimant interviews, ensuring compliance with legal and ethical standards, and maximizing the effectiveness of their investigative efforts. This training can help professionals enhance their investigative skills and advance their careers in the field of claimant interviewing.

Why this course?

Courses & Training for Investigative Claimant Interviewing are crucial in today's market as they provide professionals with the necessary skills and knowledge to conduct thorough and effective interviews. In the UK, the demand for skilled investigators is on the rise, with a 10% increase in job opportunities expected by 2025 (Source: Office for National Statistics). This highlights the importance of staying competitive in the field by continuously updating one's skills through relevant courses and training programs. Investigative claimant interviewing requires a unique set of skills, including active listening, critical thinking, and the ability to gather and analyze information effectively. Courses and training programs offer professionals the opportunity to develop these skills and stay ahead of the competition. In fact, 85% of employers in the UK prefer candidates with relevant training and qualifications in investigative interviewing techniques (Source: CIPD). By investing in courses and training for investigative claimant interviewing, professionals can enhance their career prospects and increase their earning potential. Additionally, staying up-to-date with the latest industry trends and techniques is essential for providing high-quality services to clients and ensuring successful outcomes in investigations.

Who should enrol in Courses & Training for Investigative Claimant Interviewing?

The ideal audience for Courses & Training for Investigative Claimant Interviewing are professionals in the insurance industry looking to enhance their skills in conducting effective interviews with claimants.
This course is perfect for claims adjusters, fraud investigators, and insurance agents who want to improve their ability to gather accurate information and detect potential fraud.
In the UK, insurance fraud costs the industry an estimated £1.3 billion each year, making it crucial for professionals to have the necessary training to combat fraudulent claims.
By enrolling in this course, learners will gain valuable insights and practical skills that will help them conduct thorough and ethical interviews, ultimately leading to better outcomes for their organizations.