CRM Basics Qualification NVQ

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International Students can apply

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CRM Basics Qualification NVQ

Overview

CRM Basics Qualification NVQ

Designed for individuals seeking to enhance their customer relationship management skills, this NVQ course covers the fundamentals of CRM. Learn how to qualify leads, manage customer data, and improve customer satisfaction. Ideal for sales professionals, customer service representatives, and marketing specialists looking to excel in their roles. Gain a recognized qualification that will boost your career prospects and set you apart in the competitive job market. Take the first step towards becoming a CRM expert today!


Ready to elevate your CRM skills? Enroll now and unlock your potential!

Looking to enhance your career in customer relationship management? The CRM Basics Qualification NVQ is the perfect stepping stone towards success. This comprehensive course covers essential customer service skills, communication techniques, and relationship-building strategies to excel in the field. Gain a recognized qualification that opens doors to a wide range of job opportunities in various industries. Stand out to employers with your expertise in CRM software and customer retention strategies. Elevate your career prospects and increase your earning potential with this valuable qualification. Enroll today and take the first step towards a rewarding career in customer relationship management. (16)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understand the principles of customer relationship management
• Understand how customer needs and expectations are identified
• Understand how to gather and analyse customer information
• Understand how to use customer information effectively
• Understand how to develop customer relationships
• Understand how to maintain customer relationships
• Understand how to evaluate customer relationships
• Understand how to manage customer relationships
• Understand how to use communication techniques to build customer relationships

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Relationship Manager Manage client relationships, analyze customer data, and implement CRM strategies to improve customer satisfaction and retention.
CRM Specialist Implement and customize CRM software, train staff on CRM best practices, and troubleshoot technical issues.
Salesforce Administrator Configure and maintain Salesforce CRM system, create reports and dashboards, and provide user support and training.
Marketing Automation Specialist Utilize CRM tools for targeted marketing campaigns, lead nurturing, and customer segmentation to drive sales and engagement.
CRM Analyst Analyze customer data, trends, and behaviors to provide insights for improving CRM strategies and enhancing customer experiences.

Key facts about CRM Basics Qualification NVQ

The CRM Basics Qualification NVQ is designed to provide learners with a comprehensive understanding of customer relationship management principles and practices. The course covers essential topics such as customer segmentation, data management, and communication strategies.
The learning outcomes of the CRM Basics Qualification NVQ include the ability to effectively analyze customer needs, develop targeted marketing campaigns, and enhance customer satisfaction and loyalty. Participants will also learn how to utilize CRM software to streamline processes and improve customer interactions.
The duration of the CRM Basics Qualification NVQ varies depending on the learning provider, but typically ranges from a few weeks to a few months. The course may be delivered through a combination of online modules, in-person workshops, and practical assignments to ensure a well-rounded learning experience.
This qualification is highly relevant to industries such as retail, hospitality, finance, and telecommunications, where maintaining strong customer relationships is crucial for business success. Graduates of the CRM Basics Qualification NVQ can pursue roles such as customer service representatives, sales associates, and marketing coordinators in a variety of organizations.

Why this course?

CRM Basics Qualification NVQ is a crucial certification in today's market, especially in the UK where customer relationship management is a top priority for businesses. According to recent statistics, 86% of UK consumers are willing to pay more for a better customer experience, highlighting the importance of having well-trained professionals in CRM. The CRM Basics Qualification NVQ provides learners with essential skills and knowledge to effectively manage customer relationships, improve customer satisfaction, and drive business growth. In a competitive market like the UK, having a recognized qualification in CRM can give professionals a competitive edge and open up new career opportunities. According to a survey, 75% of UK businesses believe that CRM technology is essential for their success, further emphasizing the need for skilled professionals in this field. By obtaining the CRM Basics Qualification NVQ, individuals can demonstrate their expertise in CRM and enhance their credibility in the job market. Overall, the CRM Basics Qualification NVQ is highly relevant in today's market, offering learners the opportunity to stay ahead of industry trends and meet the growing demand for CRM professionals in the UK. | UK Consumer Willingness to Pay More for Better Customer Experience: 86% | | UK Businesses Believing CRM Technology is Essential for Success: 75% |

Who should enrol in CRM Basics Qualification NVQ?

The ideal audience for CRM Basics Qualification NVQ are individuals looking to enhance their customer relationship management skills.
This qualification is perfect for customer service professionals, sales representatives, and marketing executives seeking to improve their understanding of CRM principles.
In the UK, 73% of businesses believe that CRM software gives them a competitive advantage, making this qualification highly relevant for those looking to advance their careers in the industry.
Whether you are a recent graduate looking to enter the field or a seasoned professional wanting to stay up-to-date with the latest trends, this NVQ will provide you with the necessary skills and knowledge to excel in the world of customer relationship management.