AI-driven Customer Relationship Management Training

Wednesday, 11 February 2026 22:28:47

International Students can apply

Apply Now     Viewbook

AI-driven Customer Relationship Management Training

Overview

AI-driven Customer Relationship Management Training

Empower your team with cutting-edge technology to enhance customer interactions and drive business growth. This training is designed for sales and marketing professionals seeking to leverage AI tools for personalized customer engagement. Learn how to optimize CRM systems, analyze customer data, and automate processes for improved efficiency. Stay ahead of the competition by mastering AI-driven strategies that deliver exceptional customer experiences. Elevate your skills and transform your approach to customer relationship management today!


Ready to revolutionize your CRM practices? Dive into our AI-driven training now!

Embark on a transformative journey with AI-driven Customer Relationship Management Training and unlock a world of endless possibilities. This cutting-edge course equips you with the skills to revolutionize customer interactions, boost sales, and drive business growth. Dive deep into AI algorithms, data analytics, and automation to enhance customer experiences like never before. Gain hands-on experience with industry-leading tools and technologies, setting you apart in the competitive job market. Elevate your career prospects with in-demand skills and become a sought-after CRM specialist. Join us today and become a trailblazer in the future of customer relationship management. (31)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to AI-driven CRM
• Understanding customer data and analytics
• Implementing AI algorithms for customer segmentation
• Personalization strategies using AI
• Automation of customer interactions
• Integrating AI with CRM platforms
• Ethical considerations in AI-driven CRM
• Measuring success and ROI of AI in CRM
• Case studies and best practices

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Awarded by an OfQual regulated awarding body

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
AI Customer Relationship Manager Utilize AI-driven CRM tools to enhance customer interactions, analyze data for personalized marketing strategies.
CRM Data Analyst Analyze customer data collected through AI CRM systems to identify trends, patterns, and insights for business growth.
AI CRM Implementation Specialist Design and implement AI-driven CRM solutions tailored to meet the specific needs of businesses for improved customer relationships.
CRM Automation Engineer Develop and maintain automated processes within AI CRM systems to streamline customer interactions and increase efficiency.
AI CRM Consultant Provide expert advice and guidance on integrating AI technologies into CRM systems to optimize customer engagement and retention.

Key facts about AI-driven Customer Relationship Management Training

AI-driven Customer Relationship Management Training focuses on equipping participants with the knowledge and skills to leverage artificial intelligence in managing customer relationships effectively. The training covers topics such as AI algorithms, data analysis, and automation tools to enhance customer interactions and drive business growth.
Participants can expect to learn how to implement AI-driven strategies to personalize customer experiences, improve customer satisfaction, and increase customer retention rates. They will also gain insights into using AI to streamline processes, optimize sales pipelines, and forecast customer behavior.
The duration of AI-driven Customer Relationship Management Training typically ranges from a few days to a few weeks, depending on the depth and breadth of the curriculum. Participants can choose from online courses, workshops, or customized training programs tailored to their specific needs and objectives.
This training is relevant to professionals in various industries, including retail, e-commerce, finance, healthcare, and telecommunications, who are looking to enhance their customer relationship management practices with AI technology. It is ideal for sales and marketing professionals, customer service representatives, business analysts, and CRM specialists seeking to stay ahead in a competitive market landscape.

Why this course?

AI-driven Customer Relationship Management (CRM) training is becoming increasingly essential in today's market as businesses strive to enhance customer experiences and drive sales. In the UK, statistics show that 75% of customers expect a consistent experience across multiple channels, highlighting the importance of effective CRM strategies (Source: PwC). With AI technology, businesses can analyze customer data more efficiently, personalize interactions, and automate routine tasks, ultimately improving customer satisfaction and loyalty. In fact, research from Salesforce reveals that 51% of high-performing marketing teams are more likely to use AI in their CRM efforts. By investing in AI-driven CRM training, professionals can stay ahead of the curve and meet the evolving needs of customers in a digital age. This training equips learners with the skills to leverage AI tools, interpret data insights, and optimize customer engagement strategies. As the demand for personalized customer experiences continues to grow, AI-driven CRM training is a valuable asset for individuals looking to excel in the competitive market.

Who should enrol in AI-driven Customer Relationship Management Training?

The ideal audience for AI-driven Customer Relationship Management Training is individuals working in sales, marketing, or customer service roles who are looking to enhance their skills in leveraging artificial intelligence technology to improve customer interactions and drive business growth.
In the UK, 67% of businesses have already adopted AI technology in some form, making it essential for professionals in these fields to stay ahead of the curve.
Whether you are a seasoned professional looking to upskill or a newcomer wanting to break into the industry, this training is designed to help you harness the power of AI to deliver exceptional customer experiences and achieve your career goals.