AI for Customer Relationship Management course online

Sunday, 15 February 2026 18:53:02

International Students can apply

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AI for Customer Relationship Management course online

Overview

AI for Customer Relationship Management Course Online

Learn how artificial intelligence revolutionizes customer relationship management in this online course. Designed for marketing professionals and business owners, this course explores AI tools and strategies to enhance customer interactions, personalize marketing campaigns, and improve customer satisfaction. Discover how AI can streamline processes, analyze data, and predict customer behavior to drive business growth. Gain practical skills and insights to stay ahead in the competitive market. Enroll now and unlock the power of AI for your CRM success!


Take your CRM to the next level with AI - Enroll today!

Learn how to revolutionize customer relationships with our AI for Customer Relationship Management course online. Discover the power of artificial intelligence in enhancing customer interactions, improving retention rates, and driving sales. Gain practical skills in implementing AI tools, analyzing customer data, and personalizing marketing strategies. With a growing demand for AI professionals in the CRM industry, this course offers excellent career prospects in customer service, sales, and marketing roles. Our unique hands-on approach allows you to work on real-world projects and build a strong portfolio. Elevate your career and stay ahead of the competition with our AI for Customer Relationship Management course. Sign up today! (22)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to AI in Customer Relationship Management
• Understanding Customer Data and Analytics
• Implementing AI for Personalized Customer Experiences
• AI-powered Sales and Marketing Strategies
• Chatbots and Virtual Assistants for Customer Support
• Predictive Analytics for Customer Behavior
• Ethical Considerations in AI for CRM
• Case Studies and Best Practices in AI for CRM
• Future Trends in AI for Customer Relationship Management

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
AI Customer Relationship Manager Utilize AI algorithms to analyze customer data and improve customer interactions for increased satisfaction and retention.
AI Sales Analyst Use AI tools to analyze sales data, predict customer behavior, and optimize sales strategies for improved revenue generation.
AI Marketing Specialist Implement AI-driven marketing campaigns to personalize customer experiences, increase engagement, and drive conversions.
AI Chatbot Developer Design and develop AI-powered chatbots to provide instant customer support, streamline communication, and enhance user experience.
AI Customer Insights Analyst Extract valuable insights from customer data using AI tools to identify trends, preferences, and opportunities for targeted marketing strategies.

Key facts about AI for Customer Relationship Management course online

This AI for Customer Relationship Management course online is designed to equip participants with the knowledge and skills needed to leverage artificial intelligence in enhancing customer relationships. The learning outcomes include understanding the fundamentals of AI, implementing AI tools for customer data analysis, and utilizing AI-driven strategies to improve customer engagement and satisfaction.
The duration of the course typically ranges from 4 to 6 weeks, with flexible scheduling options to accommodate working professionals. Participants will engage in interactive online sessions, practical assignments, and case studies to apply AI concepts in real-world CRM scenarios.
This course is highly relevant to industries such as e-commerce, retail, finance, and telecommunications, where customer interactions play a crucial role in business success. By mastering AI for CRM, professionals can gain a competitive edge in delivering personalized customer experiences, optimizing sales processes, and driving customer loyalty and retention.

Why this course?

AI has revolutionized Customer Relationship Management (CRM) in today's market, offering businesses in the UK a competitive edge in managing customer interactions and improving overall customer satisfaction. According to recent statistics, 64% of UK consumers expect companies to offer personalized experiences based on their preferences and past interactions. This highlights the growing demand for AI-powered CRM solutions that can analyze customer data and provide tailored recommendations. In addition, 72% of UK businesses believe that AI will be a key driver of business success in the next five years. This underscores the importance of incorporating AI into CRM strategies to stay ahead of the competition and meet evolving customer expectations. AI can automate routine tasks, such as data entry and lead scoring, allowing sales and marketing teams to focus on building relationships and driving revenue. By enrolling in an AI for Customer Relationship Management course online, learners can gain valuable skills in implementing AI technologies to enhance customer interactions, increase efficiency, and drive business growth. This course will provide practical knowledge and hands-on experience in leveraging AI tools to deliver personalized customer experiences and improve overall CRM performance.

Who should enrol in AI for Customer Relationship Management course online?

The ideal audience for the AI for Customer Relationship Management course online are professionals in the UK looking to enhance their skills in customer relationship management.
This course is perfect for individuals working in sales, marketing, or customer service roles who want to leverage artificial intelligence to improve customer interactions and drive business growth.
According to recent statistics, 64% of UK consumers expect companies to interact with them in real-time. This course will help you meet these expectations by teaching you how to implement AI tools in your CRM strategies.
Whether you are a seasoned professional looking to stay ahead of the curve or a newcomer wanting to break into the field, this course will provide you with the knowledge and skills needed to succeed in the ever-evolving world of customer relationship management.