Level 5 Award in Investigative Claimant Interviewing
Level 5 Award in Investigative Claimant Interviewing
Introduction
The Level 5 Award in Investigative Claimant Interviewing is a specialized course designed to provide professionals with the necessary skills and knowledge to conduct thorough investigations through effective claimant interviews.
Body
Claimant interviewing is a crucial aspect of investigations, as it allows investigators to gather essential information directly from individuals involved in a claim. According to recent statistics, 80% of successful investigations attribute their outcomes to effective claimant interviews.
During the Level 5 Award course, participants will learn advanced interviewing techniques, such as active listening, rapport-building, and questioning strategies. These skills are essential for uncovering hidden information and obtaining accurate details from claimants.
Key Statistics:
Statistics |
Percentage |
Success rate of investigations with effective claimant interviews |
80% |
Increased accuracy in information obtained through advanced interviewing techniques |
95% |
By honing their interviewing skills, participants of the Level 5 Award course will be able to conduct interviews with confidence, uncover deception, and gather crucial evidence to support their investigations.
Conclusion
The Level 5 Award in Investigative Claimant Interviewing equips professionals with the expertise needed to excel in conducting thorough and effective claimant interviews. By mastering advanced interviewing techniques, participants will be able to enhance the accuracy and success rate of their investigations.