Home /
Master the Art of Investigative Claimant Interviewing
Mastering Level 5 Award in Investigative Claimant Interviewing: Educational Series Part 1
Level 5 Award in Investigative Claimant Interviewing
Level 5 Award in Investigative Claimant Interviewing
Welcome to the Level 5 Award in Investigative Claimant Interviewing course. In this article, we will delve deep into the topic of investigative interviewing and its importance in the claims process.
Why Investigative Claimant Interviewing Matters?
Investigative claimant interviewing is a crucial skill for claims professionals as it helps in gathering accurate and relevant information to make informed decisions. According to statistics, 80% of successful claim resolution is attributed to effective interviewing techniques.
Key Skills Taught in the Course:
- Active listening
- Questioning techniques
- Building rapport with claimants
- Evidence collection
Course Curriculum:
| Module |
Description |
| 1 |
Introduction to Investigative Interviewing |
| 2 |
Types of Questions and Their Impact |
| 3 |
Building Rapport with Claimants |
| 4 |
Evidence Collection and Documentation |
Conclusion:
Mastering the art of investigative claimant interviewing can significantly improve the efficiency and accuracy of claim resolution processes. Enrolling in the Level 5 Award in Investigative Claimant Interviewing course can help you enhance your skills and advance your career in the claims industry.
Visit our course page to learn more about this course at:
