London School of International Business (LSIB)

Are there any assessments or exams involved in the 9 months Level 2 Diploma in Customer Service part time?

Yes, the Level 2 Diploma in Customer Service part-time course does involve assessments and exams to evaluate your understanding and knowledge of the subject matter. These assessments are designed to test your skills in customer service, communication, problem-solving, and other relevant areas.

Throughout the course, you will be required to complete various assessments such as written assignments, case studies, presentations, and practical tasks. These assessments are essential for demonstrating your competency and readiness to work in the customer service industry.

Additionally, there may be exams at the end of the course to assess your overall understanding of the material covered. These exams are typically designed to test your knowledge of key concepts and principles related to customer service.

It is important to stay on top of your coursework and prepare thoroughly for assessments and exams to ensure successful completion of the Level 2 Diploma in Customer Service part-time course.

Assessments	Exams
Written assignments	End-of-course exams
Case studies	Knowledge assessments
Presentations	Practical tasks

By successfully completing these assessments and exams, you will demonstrate your readiness to excel in the field of customer service and enhance your career prospects.