Thank you for your question about the course structure for the Level 5 Award in Investigative Claimant Interviewing qualification. The course is meticulously designed to provide students with a comprehensive understanding of investigative techniques and claimant interviewing skills over a period of 9 months.
Here is a breakdown of how the course is structured:
| Month | Topics Covered |
|---|---|
| Month 1 | Introduction to investigative claimant interviewing, legal framework, and ethical considerations |
| Month 2 | Effective communication techniques and building rapport with claimants |
| Month 3 | Questioning techniques and active listening skills |
| Month 4 | Handling difficult claimant interviews and conflict resolution |
| Month 5 | Report writing and documentation |
| Month 6-9 | Practical application of skills through case studies, role-plays, and real-life scenarios |
Throughout the course, students will have access to experienced instructors, interactive learning materials, and hands-on training to ensure they are well-equipped to excel in the field of investigative claimant interviewing. By the end of the 9 months, students will have gained a deep understanding of the investigative process and the skills necessary to conduct thorough and ethical claimant interviews.
For more information on the course structure and enrollment details, please feel free to reach out to our admissions team. We look forward to welcoming you to our program!