Below is a comprehensive list of the topics covered in the curriculum of the 9 months Level 3 Award in Dealing with Consumer Debtors in Financial Hardship qualification:
| Module | Topic |
|---|---|
| 1 | Understanding Consumer Debt |
| 2 | Financial Hardship and Vulnerability |
| 3 | Debt Collection Practices |
| 4 | Negotiation Techniques |
| 5 | Legal and Ethical Considerations |
| 6 | Supporting Consumers in Financial Difficulty |
By enrolling in this qualification, students will gain a deep understanding of consumer debt, financial hardship, debt collection practices, negotiation techniques, legal and ethical considerations, and how to support consumers facing financial difficulty. This comprehensive curriculum equips individuals with the knowledge and skills needed to effectively deal with consumer debtors in financial hardship.