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Home / Curriculum Overview: 6-Month Level 2 Diploma in Customer Service

London School of International Business (LSIB)

What topics are covered in the curriculum of the 6 months Level 2 Diploma in Customer Service part time?

Topics Covered in the 6 Months Level 2 Diploma in Customer Service Part Time

Below is a comprehensive list of the topics covered in the curriculum of the 6 months Level 2 Diploma in Customer Service part time:

Module Topic
1 Understanding Customer Service
2 Effective Communication Skills
3 Customer Relationship Management
4 Problem-Solving Techniques
5 Handling Difficult Customers
6 Teamwork and Collaboration
7 Time Management and Prioritization

These are just a few of the many topics covered in the Level 2 Diploma in Customer Service part time course. Enroll now to gain valuable skills and knowledge in the field of customer service!