Below is a comprehensive list of modules covered in the 6 months Level 3 + Level 4 Diploma in Tourism and Hospitality Management qualification:
| Module Name | Description |
|---|---|
| 1. Tourism Management | This module covers the fundamentals of tourism management, including destination marketing, tourism planning, and sustainable tourism practices. |
| 2. Hospitality Operations | Students will learn about the day-to-day operations of hospitality businesses, including front office management, housekeeping, and food and beverage operations. |
| 3. Event Management | This module focuses on planning, organizing, and executing events in the tourism and hospitality industry, including conferences, weddings, and corporate events. |
| 4. Customer Service Excellence | Students will learn how to deliver exceptional customer service in the tourism and hospitality sector, including handling complaints, managing guest expectations, and building customer loyalty. |
| 5. Financial Management in Tourism and Hospitality | This module covers financial planning, budgeting, and cost control in tourism and hospitality businesses, ensuring students have a solid understanding of financial management principles. |
These modules are designed to provide students with a well-rounded education in tourism and hospitality management, equipping them with the knowledge and skills needed to succeed in this dynamic industry.
For more information on the specific curriculum and course structure, please refer to the official course website or contact the academic department directly.