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Home / Ofqual Level 2 Diploma in Customer Service Fast-Track Course FAQs

London School of International Business (LSIB)

How long does it typically take to complete the Ofqual Level 2 Diploma in Customer Service (fast-track)?

Completing the Ofqual Level 2 Diploma in Customer Service through the fast-track option can vary depending on the individual's pace and commitment. However, on average, students can expect to complete the course in approximately 6-12 months.

Here is a breakdown of the course structure and estimated timeframes:

Module Estimated Time to Complete
Introduction to Customer Service 1-2 weeks
Understanding Customer Needs 2-3 weeks
Building Customer Relationships 3-4 weeks
Resolving Customer Problems 2-3 weeks
Customer Service Performance 2-3 weeks
Assessment and Certification 1-2 weeks

It's important to note that the fast-track option is designed for individuals who are able to dedicate significant time and effort to their studies. By staying organized and motivated, students can successfully complete the Ofqual Level 2 Diploma in Customer Service in a timely manner.