Yes, you can definitely progress to a higher level qualification after completing the Ofqual Level 2 Diploma in Customer Service part time. There are various courses offered that you can consider to further advance your career in customer service.
| Course | Description |
|---|---|
| Ofqual Level 3 Diploma in Customer Service | This qualification is designed to provide you with the skills and knowledge needed to work in a customer service role at a more senior level. |
| NVQ Level 4 in Customer Service | This qualification is for individuals who are working in a customer service management role and want to further develop their skills and knowledge. |
| Chartered Institute of Customer Service (CICS) Professional Qualifications | These qualifications are internationally recognized and offer a range of options for individuals looking to enhance their customer service expertise. |
By pursuing these higher level qualifications, you can enhance your career prospects, increase your earning potential, and demonstrate your commitment to excellence in customer service. So, don't hesitate to take the next step in your professional development journey!