Completing the Ofqual Level 2 Diploma in Customer Service part time can vary depending on the individual's pace and schedule. On average, students can expect to complete the course within 6 to 12 months when studying part time.
Here is a breakdown of the course structure and estimated time commitment:
| Module | Estimated Time to Complete |
|---|---|
| Customer Service Principles | 2-3 months |
| Understanding Customers | 1-2 months |
| Communication in Customer Service | 1-2 months |
| Handling Customer Requests and Queries | 1-2 months |
| Resolving Customer Service Problems | 1-2 months |
It's important to note that this is just a general guideline and individual completion times may vary. Students are encouraged to work at their own pace and seek support from tutors if needed to successfully complete the course.
Overall, the Ofqual Level 2 Diploma in Customer Service offers a comprehensive curriculum that equips students with the necessary skills and knowledge to excel in the field of customer service.