When pursuing the Ofqual Level 2 Diploma in Public Services and Operational Delivery qualification, students can expect to cover a range of modules that are designed to provide them with the necessary skills and knowledge for a successful career in the public services sector. The modules included in this qualification are:
| Module Name | Description |
|---|---|
| Introduction to Public Services | This module provides an overview of the public services sector, including its structure, functions, and key stakeholders. |
| Communication in Public Services | Students will learn effective communication skills essential for working in public services, including verbal, non-verbal, and written communication. |
| Health and Safety in Public Services | This module covers health and safety regulations and practices specific to the public services sector to ensure the well-being of both employees and the public. |
| Equality and Diversity in Public Services | Students will explore the importance of promoting equality and diversity within public services and how to uphold these principles in their work. |
These modules are carefully curated to provide students with a comprehensive understanding of the public services sector and equip them with the skills needed to excel in their careers. By completing the Ofqual Level 2 Diploma in Public Services and Operational Delivery qualification, students will be well-prepared for a variety of roles within the public services industry.