London School of International Business (LSIB)

Can I transfer credits from the Level 2 Certificate in Contact Centre Operations course to another program?

Yes, you may be able to transfer credits from the Level 2 Certificate in Contact Centre Operations course to another program, depending on the institution and program you are transferring to. Each institution has its own policies regarding credit transfer, so it is important to check with the specific institution and program you are interested in transferring to.

Here is a general overview of how credit transfer typically works:

Step	Description
1	Research the institution and program: Before applying for credit transfer, research the institution and program you are interested in transferring to. Make sure to understand their credit transfer policies and requirements.
2	Request for credit transfer evaluation: Contact the institution's admissions office or registrar's office to request an evaluation of your credits from the Level 2 Certificate in Contact Centre Operations course.
3	Submit necessary documents: You may be required to submit your official transcripts, course syllabus, and other relevant documents for the evaluation process.
4	Wait for evaluation results: The institution will review your documents and determine if your credits are eligible for transfer to the new program.
5	Receive decision: Once the evaluation is complete, you will receive a decision on whether your credits will be transferred and how they will be applied to the new program.

It is important to note that not all credits may be eligible for transfer, and the decision ultimately lies with the institution you are transferring to. Some factors that may affect credit transfer include the similarity of the courses, the accreditation of the institution where you earned the credits, and the grade you received in the course.

Overall, transferring credits from the Level 2 Certificate in Contact Centre Operations course to another program is possible, but it is essential to do thorough research and follow the institution's guidelines to increase your chances of a successful credit transfer.