Level 2 Certificate in ICT Systems Support

Level 2 Certificate in ICT Systems Support

Monday, 07 September 2026 10:38:42

International applicants and their qualifications are accepted

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Quick answer

This course is designed for individuals looking to build foundational skills in ICT systems support over one month through fast-track mode. Delivered 100% online by LSIB, it equips you with essential knowledge and practical techniques to troubleshoot and manage IT infrastructure effectively. Enrol now to start your career in tech support right away.

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Overview

Overview

The Level 2 Certificate in ICT Systems Support is designed for individuals seeking to develop skills in IT infrastructure and support. This course is ideal for those looking to start a career in IT or enhance their existing skills, covering essential topics such as network administration, hardware maintenance, and software installation. Key areas of study include network security, data backup and recovery, and IT project management. By completing this course, learners will gain hands-on experience in troubleshooting, maintenance, and repair of computer systems, networks, and software.

ICT Systems Support Market Outlook
Growth Rate (%) — UK Demand Growth

Content updated: 12 August 2026

ICT Systems Support is the backbone of modern technology, and this Level 2 Certificate course will equip you with the skills to excel in this field.

By mastering ICT Systems Support, you'll gain hands-on experience in troubleshooting, maintenance, and repair of computer systems, networks, and software.

This course offers ICT Systems Support professionals a solid foundation in IT principles, allowing you to progress into senior roles or specialize in areas like cybersecurity, data analysis, or IT project management.

With ICT Systems Support expertise, you'll enjoy excellent career prospects and a competitive salary.

This course will help you develop a range of skills, including network administration, hardware maintenance, and software installation.

Entry requirements

Educational Background:

  • Open Entry: This program is open to all applicants, regardless of previous qualifications. Whether you're starting fresh or seeking to build on existing knowledge, everyone is encouraged to apply. Higher qualifications and relevant experience are also welcomed but not required.

Age Requirement:

  • Minimum Age: Applicants must be 16 years or older. This program is designed to support both recent school leavers and those beginning their professional journey.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

  • IT Service Management (ITSM)
  • Network Fundamentals
  • Cloud Computing Fundamentals
  • Data Storage and Management
  • Operating System Fundamentals
  • Hardware Maintenance and Repair
  • Cyber Security Fundamentals
  • Database Fundamentals
  • Help Desk and Support Services

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

1 month (Fast-track mode) - £140

2 months (Standard mode) - £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

The Level 2 Certificate in ICT Systems Support can lead to a range of career opportunities in the ICT industry. According to industry estimates, the demand for ICT professionals is expected to grow significantly in the coming years, with roles such as Help Desk Technicians, Network Administrators, and Cyber Security Specialists in high demand. By completing this course, you'll gain the skills and knowledge required to pursue a career in these areas. The career paths available to graduates of this course include Help Desk Technician, Network Administrator, Cyber Security Specialist, and IT Project Manager.

ICT Systems Support Career Paths
Industry Share (%)

Key facts about Level 2 Certificate in ICT Systems Support

The Level 2 Certificate in ICT Systems Support is an entry-level qualification that focuses on the fundamental skills required to work in the ICT industry.

  • Award: Diploma
  • Level: Undergraduate diploma
  • Duration: 1 month (Fast-track mode) / 2 months (Standard mode)
  • Fee: £140 / £90
  • Study mode: Online and flexible
  • Awarding body: London School of International Business
  • Credits: Not applicable
  • Accreditation context: This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma.

Why this course?

The Level 2 Certificate in ICT Systems Support is a highly sought-after qualification in today's digital landscape. According to the UK's National Careers Service, the demand for ICT professionals is expected to grow by 13% by 2024, outpacing the average for all occupations. This growth is driven by the increasing reliance on technology in various industries, including healthcare, finance, and education. By completing this course, you'll gain a solid foundation in IT principles, allowing you to progress into senior roles or specialize in areas like cybersecurity, data analysis, or IT project management. With ICT Systems Support expertise, you'll enjoy excellent career prospects and a competitive salary. }<> }<>

Who should enrol in Level 2 Certificate in ICT Systems Support?

The Level 2 Certificate in ICT Systems Support is ideal for individuals seeking a career in ICT systems support, with a focus on those aged 16-24, who are currently in education or employment. This course is suitable for:

  • Individuals with no prior experience in IT
  • Those looking to enhance their existing IT skills
  • Career changers seeking a new role in the ICT industry
  • Students looking to progress to higher-level IT qualifications
  • Employed individuals seeking to upskill or reskill in ICT systems support
  • Those interested in pursuing a career in cybersecurity, data analysis, or IT project management

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Ready to advance your career? Join thousands of learners on Level 2 Certificate in ICT Systems Support. Enrol today and take the next step.
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