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present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE
Level 2 Diploma in Public Services and Operational Delivery
Friday, 07 May 2021 05:51:09

           

The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context.

This 60 credit Level 2 programme is specially designed to render a specialist vocational qualification and National Occupational Standards where ever possible.

Programme Objective
● Providing public sector experience to our learners to develop their professions to deal with public services
● Assist the learners to enhance their skills at intermediate levels
● Assist our learners to get employed or entering employment in the business and administrative sector
● Rendering opportunities for our learners to engage on the level skills enhancement in a business context

Key facts about Level 2 Diploma in Public Services and Operational Delivery
    100% Online: Study online with the UK’s leading online course provider.
    Global programme: Study anytime, anywhere using your laptop, phone or a tablet.
    Study material: Comprehensive study material and e-library support available at no additional cost.
    Payment plans: Interest free monthly, quarterly and half yearly payment plans available for all courses.

Why choose LSIB ?

    ● Transform your career: Enrol today and make a life changing decision, get necessary knowledge to transform your career.
    ● Move up in your career: With our fully accredited course, you can move up to the next level in your organisation with ease.
    ● Upgrade your skills: Add value to your current educational profile and achieve skill sets to compete in your job role.
    ● Cost effective: Typically British qualification starts from GBP £ 14000 per annum, but with LSIB, you enjoy saving upto 60% on your educational investment.
    ● Assessments: Assessment is done through written assignments and/ or dissertation project.
    ● Support: We offer live tutor support via online chat and email for all qualifications delivered by us.

Course start dates
    Please find below our next course start dates:
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  Duration

The programme is available in two duration modes:
6 months
9 months

  Course Delivery

Online

  Entry Requirements

● No formal qualification required

● This qualification is suitable for learners aged 16 or above who wish to progress into further education or the workplace.

  Course Content

Level 2 Diploma in Public Services and Operational Delivery consists of 4 mandatory units (10 credits each) and 2 options units (10 credits each) for a combined total of 60 credits

Mandatory Units (Each unit is of 10 credits)
● Work safely in public service
● Maintain competence, knowledge and standards of conduct in public service
● Work as a team member to deliver public service
● Recognise diversity when delivering customer service

Optional Units (Select any 2, each unit is of 10 credits)

● Process information about customers
● Deal with customers using bespoke software
● Deal with customers by telephone
● Use questioning techniques when delivering customer service
● Dealing with customers face to face
● Deliver customer service to difficult customers
● Resolve customer service problems
● Promote additional services or products to customers
● Support customers using self-service technology
● Deal with customers by telephone
● Processing customers’ financial transactions

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
6 months - GBP £1250
9 months - GBP £950

  Payment plans

Please find below available fee payment plans:
6 months - GBP £1250


● Payment option (a): GBP £416 x 3 monthly instalments
● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

9 months - GBP £950


● Payment option (c): GBP £190 x 5 monthly instalments
● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

  Accreditation

London School of International Business

  Frequently asked questions

Are there exams?
There are no exams or online quiz. You are assessed through written assisgments.


How is course delivered?
The course is delivered 100% online.
- Once your enrolment is complete, you are given access to our online learning App known as Learning Management System (LMS)
- You log in to LMS using an assigned username and password.
- You can download course material.
- Upload and submit assignments.
- View sample assignments.
- Chat live with professors who are available online to assist you.
- Send message to administrator and reply to messages.
Which awarding bodies is LSIB accredited with?
We are accredited by following UK awarding bodies:
- ATHE, UK - an Awarding body by the UK Government’s regulator - OfQual
- BAA, UK - an Awarding body by the UK Government’s regulator - OfQual
- OTHM, UK - an Awarding body by the UK Government’s regulator - OfQual
- Qualifi, UK - an Awarding body by the UK Government’s regulator - OfQual
- Learning Resource Network (LRN), UK - an Awarding body by the UK Government’s regulator - OfQual
- Innovate Awarding, UK - an Awarding body by the UK Government’s regulator - OfQual
- EduQual, UK - an Awarding body listed on Scottish Credit and Qualifications Framework (SCQF)
LSIB's UK Provider Reference Number (UKPRN) : 10062390
Is the qualification recognised internationally?
Yes the qualification is reconsied internationally and well accepted.

  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

Apply Now