MBA with Professional Certificate in Lean Customer Experience

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International Students can apply

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MBA with Professional Certificate in Lean Customer Experience

Overview

Lean Customer Experience

is a transformative approach to delivering exceptional customer experiences. This MBA with Professional Certificate in Lean Customer Experience is designed for business professionals seeking to enhance their skills in creating seamless customer journeys.

By combining the rigor of an MBA with the practical expertise of Lean principles, learners will gain a deep understanding of how to design and optimize customer experiences that drive loyalty and growth.

Through a combination of theoretical foundations and real-world applications, learners will develop the skills to analyze customer needs, identify areas for improvement, and implement data-driven solutions.

Whether you're looking to upskill or reskill, this program is ideal for professionals seeking to stay ahead in the competitive business landscape.

Join the ranks of forward-thinking organizations that are redefining customer experience. Explore the MBA with Professional Certificate in Lean Customer Experience today and discover a new way to deliver exceptional customer experiences.

Lean Customer Experience is a game-changing approach to delivering exceptional customer experiences. This MBA with Professional Certificate in Lean Customer Experience equips you with the skills to drive business growth through customer-centric strategies. By mastering Lean Customer Experience, you'll gain a competitive edge in the market and unlock new career opportunities. Key benefits include improved customer satisfaction, increased loyalty, and enhanced business performance. With a focus on data-driven decision making and agile methodologies, this course is perfect for professionals looking to upskill and reskill. Career prospects are vast, with roles in customer experience management, product development, and business strategy. (7)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.


International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

•
• Customer Experience Management •
• Lean Principles and Tools •
• Service Design and Strategy •
• Customer Journey Mapping •
• Value Stream Mapping and Analysis •
• Process Improvement and Optimization •
• Employee Engagement and Empowerment •
• Data-Driven Decision Making •
• Agile Methodologies and Collaboration

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

 Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Lean Customer Experience

The MBA with Professional Certificate in Lean Customer Experience is a unique and specialized program that combines the rigors of an MBA with the practical skills of Lean Customer Experience. This program is designed to equip students with the knowledge and expertise needed to drive business growth and customer satisfaction in today's fast-paced market. Through this program, students can expect to learn key concepts such as customer journey mapping, service design, and process optimization, all of which are critical components of Lean Customer Experience. By the end of the program, students will have developed a deep understanding of how to apply Lean principles to improve customer experience and drive business results. The duration of the MBA with Professional Certificate in Lean Customer Experience is typically 12-18 months, depending on the institution and the student's prior experience. This program is designed to be flexible and accommodating, with online and on-campus options available to suit different learning styles and schedules. Industry relevance is a key aspect of this program, as it is designed to prepare students for careers in a wide range of industries, from healthcare and finance to technology and retail. By gaining a deep understanding of Lean Customer Experience principles and practices, students can expect to be highly competitive in the job market and to have a wide range of career opportunities available to them. Overall, the MBA with Professional Certificate in Lean Customer Experience is a unique and valuable program that can help students achieve their career goals and drive business success. With its focus on practical skills and industry relevance, this program is an excellent choice for anyone looking to make a meaningful impact in the world of customer experience.

Why this course?

The significance of an MBA with a Professional Certificate in Lean Customer Experience cannot be overstated in today's market. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer experience is crucial to their success, with 60% stating that it is a key differentiator in the market.
Statistic Value
Number of UK businesses prioritizing customer experience 75%
Percentage of businesses believing customer experience is a key differentiator 60%

Who should enrol in MBA with Professional Certificate in Lean Customer Experience?

Ideal Audience for MBA with Professional Certificate in Lean Customer Experience Are you a forward-thinking business leader looking to enhance your skills in customer experience and operational efficiency? Do you want to stay ahead of the competition in the UK's rapidly evolving market landscape?
Key Characteristics: - Typically hold a senior management or leadership position in a UK-based organization
Industry Focus: - Primarily found in industries such as finance, healthcare, retail, and technology
Career Goals: - Enhance customer experience and operational efficiency to drive business growth and competitiveness
Education and Experience: - Typically hold an MBA or equivalent degree, with 5+ years of work experience in a customer-facing role