MBA with Professional Certificate in Front Desk Management

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International Students can apply

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MBA with Professional Certificate in Front Desk Management

Overview

Front Desk Management


Learn the art of effective front desk management with our MBA with Professional Certificate program, designed specifically for hospitality professionals.


Master the skills to deliver exceptional customer service, manage front desk operations, and drive business growth.

Our program is tailored to equip you with the knowledge and expertise to excel in the fast-paced world of front desk management, covering topics such as customer service, communication, and conflict resolution.


Whether you're looking to advance your career or start a new one, our program is the perfect stepping stone to success.


Explore our MBA with Professional Certificate in Front Desk Management today and take the first step towards a rewarding career in hospitality.

MBA with Professional Certificate in Front Desk Management is an ideal course for aspiring professionals seeking to excel in the hospitality industry. This comprehensive program offers a unique blend of business acumen and front desk management skills, equipping students with the knowledge to manage high-pressure situations and drive business growth. By combining MBA and Front Desk Management expertise, graduates can expect career prospects in top hotels, resorts, and hospitality companies. The course features online learning and practical training, ensuring students gain hands-on experience in managing front desk operations, customer service, and team management. (12)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.



International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content


Customer Service Skills

Front Desk Operations

Communication Skills for Customer Service

Time Management and Productivity

Conflict Resolution and Negotiation

Customer Relationship Management

Basic Computer Skills for Office Administration

Office Etiquette and Professionalism

Telephone Etiquette and Answering Techniques

Basic Bookkeeping and Accounting Principles

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Front Desk Management

The MBA with Professional Certificate in Front Desk Management is a unique and specialized program designed to equip students with the skills and knowledge required to excel in the hospitality industry.
This program is ideal for individuals who want to transition into a front desk management role or advance their careers in the hospitality sector.
Through this program, students can expect to gain a comprehensive understanding of front desk operations, including customer service, communication, and conflict resolution.
The learning outcomes of this program include the ability to manage front desk operations, lead a team, and provide exceptional customer service.
The duration of this program is typically 12-18 months, depending on the institution and the student's prior experience.
The program is designed to be flexible, with online and on-campus options available to accommodate different learning styles and schedules.
The industry relevance of this program is high, with many hospitality companies seeking front desk managers with specialized training and expertise.
Graduates of this program can expect to find employment opportunities in luxury hotels, resorts, and other high-end hospitality establishments.
The program is also relevant to those looking to start their own hospitality business, as it provides the necessary skills and knowledge to manage a front desk operation effectively.
Overall, the MBA with Professional Certificate in Front Desk Management is a valuable investment for individuals looking to launch or advance their careers in the hospitality industry.

Why this course?

Front Desk Management is a vital component of the hospitality industry, and an MBA with a Professional Certificate in Front Desk Management can significantly enhance one's career prospects in the UK. According to a survey by the British Hospitality Association, the UK hospitality industry employs over 3.2 million people, with the front desk team being a crucial part of this workforce.
Industry Trends Number of Jobs
Increased focus on customer service 2,600,000
Growing demand for digital skills 1,300,000
Emphasis on data analysis and reporting 800,000

Who should enrol in MBA with Professional Certificate in Front Desk Management?

Ideal Audience for MBA with Professional Certificate in Front Desk Management Are you a hospitality professional looking to advance your career or a business owner seeking to improve your front desk operations?
Key Characteristics: Typically, individuals with 2-5 years of experience in the hospitality industry, or those interested in transitioning into a front desk management role, are ideal candidates. In the UK, the hospitality industry is a significant contributor to the economy, with over 2.5 million people employed in the sector, according to the UK's Office for National Statistics.
Career Goals: Those seeking to move into senior front desk roles, such as front office manager or assistant manager, or looking to start their own business, may benefit from this programme. In the UK, the average salary for a front desk manager is around £25,000-£30,000 per annum, according to Indeed.co.uk.
Education and Background: A bachelor's degree in hospitality, business, or a related field is often preferred, but not always required. Prior experience in the hospitality industry, particularly in front desk roles, is highly valued.