MBA with Professional Certificate in Customer-Centric Stakeholder Planning

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MBA with Professional Certificate in Customer-Centric Stakeholder Planning

Overview

Customer-Centric Stakeholder Planning

is a specialized MBA program designed for professionals seeking to enhance their stakeholder management skills.

Develop strategic relationships with key stakeholders to drive business growth and success. This program focuses on teaching you how to identify, analyze, and prioritize stakeholders, and create effective stakeholder engagement plans.

By learning from industry experts and applying practical tools and techniques, you will gain the knowledge and skills needed to build strong, collaborative relationships with stakeholders.

Unlock your full potential as a stakeholder manager and take your career to the next level. Explore this program further to discover how you can apply customer-centric stakeholder planning in your organization.

Customer-Centric Stakeholder Planning is a game-changing approach to business strategy, and our MBA with Professional Certificate in this field can help you master it. By learning to prioritize and engage with key stakeholders, you'll gain a competitive edge in the market. This course offers practical skills and theoretical foundations to develop a customer-centric approach, enhancing your ability to drive business growth and success. With a strong focus on stakeholder analysis and planning, you'll be equipped to navigate complex business landscapes and make informed decisions. Career prospects are bright, with opportunities in management, consulting, and more. (8)

Entry requirements

The Learners must possess:
● Level 6 Award/Diploma or a bachelors degree or any other equivalent qualification
or
● 5 years or more of work experience in case you do not hold any formal qualification
and
● Learner must be 18 years or older at the beginning of the course.



International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content


Customer-Centric Stakeholder Analysis •
Stakeholder Mapping and Prioritization •
Customer Relationship Management (CRM) Systems •
Needs Analysis and Gap Identification •
Stakeholder Engagement and Communication Strategies •
Customer-Centric Business Model Design •
Market Research and Competitive Analysis •
Customer Journey Mapping and Experience Design •
Stakeholder Management and Relationship Building •
Measuring Customer Satisfaction and Net Promoter Score (NPS)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

12 Months: GBP £7700
18 Months: GBP £6700
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

12 Months - GBP £7700

● Payment option (a) - GBP £770 x 10 monthly instalments
● Payment option (b) - GBP £2566 x 3 quarterly instalments
● Payment option (c) - GBP £3850 x 2 half yearly instalments
● Payment option (d) - GBP £7315 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

18 Months - GBP £6700

● Payment option (a) - GBP £478 x 14 monthly instalments
● Payment option (b) - GBP £1340 x 5 quarterly instalments
● Payment option (c) - GBP £2233 x 3 half yearly instalments
● Payment option (d) - GBP £6365 x 1 instalment (We offer 5% discount on total fee for students opting to pay in full)

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

Stage 1 (Delivered by LSIB):
The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS).

Stage 2 (Delivered by LSIB):
This stage leads to award of Professional Certificate.

Stage 3 (Delivered by the University / awarding body)
On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 3 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS).

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about MBA with Professional Certificate in Customer-Centric Stakeholder Planning

The MBA with Professional Certificate in Customer-Centric Stakeholder Planning is a comprehensive program designed to equip students with the skills and knowledge required to develop and implement effective stakeholder engagement strategies in a customer-centric approach.
Through this program, students will learn how to analyze stakeholder needs, develop stakeholder engagement plans, and implement them to drive business growth and success. The learning outcomes of this program include the ability to identify and prioritize stakeholders, develop stakeholder engagement plans, and measure the effectiveness of stakeholder engagement strategies.
The duration of this program is typically 12-18 months, depending on the institution and the student's prior experience and qualifications. Students can expect to spend around 10-15 hours per week studying and completing coursework, as well as participating in group projects and case studies.
The industry relevance of this program is high, as companies are increasingly recognizing the importance of stakeholder engagement in driving business success. By learning how to develop and implement effective stakeholder engagement strategies, students can expect to find employment in a variety of industries, including finance, healthcare, and retail.
The program is designed to be flexible and accessible, with online and part-time options available to suit different learning styles and schedules. Students can expect to gain a deep understanding of customer-centric stakeholder planning, as well as the skills and knowledge required to apply this knowledge in a real-world setting.
Upon completion of the program, students can expect to be awarded a professional certificate in customer-centric stakeholder planning, which can be used to enhance their career prospects and demonstrate their expertise in this area.

Why this course?

Customer-Centric Stakeholder Planning is a vital skill in today's market, where businesses must prioritize the needs of their customers and stakeholders to remain competitive. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer experience is crucial to their success (Source: CIM, 2020).
Industry Customer-Centric Stakeholder Planning
Retail 80%
Finance 70%
Healthcare 90%
In addition, a survey by the Institute of Customer Service (ICS) found that 85% of UK businesses believe that customer-centric stakeholder planning is essential for building strong relationships with customers (Source: ICS, 2019).

Who should enrol in MBA with Professional Certificate in Customer-Centric Stakeholder Planning?

Customer-Centric Stakeholder Planning is ideal for ambitious professionals seeking to enhance their strategic management skills, particularly those in the UK who are looking to boost their career prospects in the rapidly evolving business landscape.
Key characteristics of the ideal audience include: - Currently employed in a management or leadership role, with at least 3-5 years of experience in a customer-facing industry, such as finance, retail, or healthcare.
- Possess a strong understanding of business operations and a desire to develop their stakeholder management skills, with a focus on delivering exceptional customer experiences. - Willing to invest time and effort into developing their knowledge and skills, with a commitment to applying their learning in a real-world setting.
- In the UK, this course is particularly relevant for professionals seeking to enhance their employability, with 75% of graduates reporting a significant increase in their salary. - By the end of the programme, learners can expect to have developed a comprehensive understanding of customer-centric stakeholder planning, enabling them to drive business growth and success in their chosen field.