Professional Undergraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

Saturday, 21 February 2026 07:49:38

International applicants and their qualifications are accepted

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Overview

Overview

Business Administration

is a vital component of many industries, and a Professional Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries can help you succeed.


This program is designed for individuals who want to develop the skills and knowledge required to excel in business administration and customer service roles.


Through a combination of theoretical and practical learning, you will gain a deep understanding of business principles, customer service strategies, and industry-specific skills.


Some of the key areas you will study include:

marketing, finance, human resources, and operations management.


By completing this certificate program, you will be well-equipped to enter the workforce or advance your career in a business administration or customer service role.


So why wait? Explore this opportunity further and take the first step towards a successful career in business administration and customer service.

BusinessAdministration is the foundation of a successful career in customer-facing roles. Our Professional Undergraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries equips you with the essential skills to excel in this field. You'll gain hands-on experience in areas like communication, teamwork, and time management, as well as industry-specific knowledge of business administration and customer service. With this course, you'll be well on your way to a rewarding career in administration, management, or customer-facing roles. Upon completion, you'll have access to job opportunities in various industries, including finance, healthcare, and retail.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Communication Skills for Effective Customer Service
• Business Administration and Organizational Behaviour
• Time Management and Productivity in a Fast-Paced Work Environment
• Customer Relationship Management and Retention Strategies
• Data Analysis and Interpretation for Business Decision Making
• Leadership and Team Management in a Customer-Focused Industry
• Conflict Resolution and Negotiation Techniques in Customer Service
• Business Etiquette and Professionalism in the Workplace
• Marketing Principles and Strategies for Customer Acquisition
• Financial Management and Budgeting for Small Businesses

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Undergraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

The Professional Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries is a comprehensive program designed to equip students with the necessary skills to succeed in the dynamic business administration and customer service industries.
Upon completion of the program, students can expect to achieve the following learning outcomes: develop effective communication and interpersonal skills, demonstrate a thorough understanding of business administration principles, and acquire the ability to provide exceptional customer service.
The duration of the program is typically one year, with students attending classes on a part-time basis to balance their academic and professional commitments. This flexible learning approach allows students to gain the skills and knowledge required to excel in their chosen career path.
The Professional Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries is highly relevant to the current job market, with a strong emphasis on developing skills that are in high demand by employers. By gaining a solid understanding of business administration principles and customer service skills, graduates can pursue a wide range of career opportunities in industries such as retail, hospitality, and finance.
Industry professionals and employers play a significant role in shaping the curriculum, ensuring that the program remains up-to-date and relevant to the needs of the business world. This close collaboration between academia and industry ensures that graduates are equipped with the skills and knowledge required to make a positive impact in the workplace.
Upon graduation, students can expect to be competitive job candidates in the business administration and customer service industries, with opportunities to progress into senior roles or start their own businesses. The Professional Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries provides a solid foundation for a successful and rewarding career in these fields.

Why this course?

Professional Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries holds immense significance in today's market. According to a recent survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers in the UK believe that employees need to develop new skills to remain employable (Source: CIPD, 2022). This highlights the importance of acquiring skills relevant to the business administration and customer service industries.
Skills Percentage of Employers
Communication 80%
Teamwork 75%
Problem-solving 70%
Adaptability 65%

Who should enrol in Professional Undergraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries?

Ideal Audience for Professional Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries Are you a recent graduate looking to kick-start your career in business administration or customer service? With the UK's customer service industry valued at £43.8 billion, there's never been a better time to join the workforce.
Demographics Our ideal learners are typically 18-30 year olds with a strong interest in business administration and customer service. According to a report by the Chartered Institute of Personnel and Development, 75% of employers believe that young people need more training in customer service skills.
Career Goals Our learners aim to secure roles such as customer service coordinator, business administration assistant, or team leader. The UK's customer service industry is expected to grow by 4.5% annually, with over 1 million new jobs created by 2025.
Skills and Qualifications Our learners typically hold a good level of English and maths, and may have some work experience in a related field. We welcome applicants from all backgrounds and with varying levels of experience.

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