Professional Postgraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

Friday, 06 February 2026 17:43:57

International applicants and their qualifications are accepted

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Overview

Overview

Business Administration

is a vital component of any successful organization, and a Professional Postgraduate Certificate in Skills for Working in Business Administration and Customer Service Industries can help you excel in this field.


This course is designed for individuals who want to develop the skills and knowledge required to work effectively in business administration and customer service industries.


Through a combination of lectures, workshops, and assessments, you will learn how to manage administrative tasks, provide excellent customer service, and contribute to the success of an organization.


Some of the key topics covered in this course include:

financial management, human resources, marketing, and operations management.


By the end of this course, you will have gained the skills and confidence to pursue a career in business administration and customer service, or enhance your existing career prospects.


So why not explore this course further and take the first step towards a successful career in business administration and customer service?

BusinessAdministration is the foundation of a successful career in customer-facing roles. Our Professional Postgraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries equips you with the essential skills to excel in this field. You'll gain expertise in areas such as communication, time management, and problem-solving, as well as industry-specific knowledge. With this course, you'll be able to BusinessAdministration and customer service professionals, and enjoy career prospects in various sectors. Unique features include flexible study options, industry connections, and a focus on practical application. Enhance your career with this valuable BusinessAdministration training.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Effective Communication Skills for Business Administration •
Time Management and Productivity in Customer Service •
Leadership and Team Management in Business Settings •
Customer Relationship Management (CRM) Systems •
Business Etiquette and Professional Manners •
Conflict Resolution and Negotiation Techniques •
Data Analysis and Interpretation for Business Decision Making •
Marketing Principles and Strategies for Customer Engagement •
Financial Management and Budgeting for Business Operations •
Strategic Planning and Implementation in Business Administration

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £200
2 months (Standard mode): £175

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Postgraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

The Professional Postgraduate Certificate in Skills for Working in Business Administration and Customer Service Industries is a postgraduate qualification designed to equip learners with the necessary skills to succeed in business administration and customer service industries. This course is designed to provide learners with a comprehensive understanding of the skills required to work effectively in business administration and customer service environments, including communication, teamwork, and problem-solving skills. By the end of the course, learners will be able to apply their knowledge and skills in a real-world setting, making them more attractive to potential employers. The duration of the Professional Postgraduate Certificate in Skills for Working in Business Administration and Customer Service Industries is typically 6-12 months, depending on the learner's prior experience and the pace at which they complete the course. This flexible duration allows learners to balance their studies with their work and other commitments. The course is highly relevant to the business administration and customer service industries, as it provides learners with the skills and knowledge required to succeed in these fields. The course covers a range of topics, including business administration, customer service, marketing, and finance, making it an ideal choice for learners who want to advance their careers in these areas. Upon completion of the course, learners can expect to gain a range of skills, including communication and interpersonal skills, problem-solving and analytical skills, and the ability to work effectively in a team. These skills are highly valued by employers in the business administration and customer service industries, making graduates of this course highly sought after. The Professional Postgraduate Certificate in Skills for Working in Business Administration and Customer Service Industries is a great option for learners who want to gain the skills and knowledge required to succeed in these fields. With its flexible duration and industry-relevant content, this course is an ideal choice for anyone looking to advance their career in business administration and customer service.

Why this course?

Professional Postgraduate Certificate in Skills for Working in Business Administration and Customer Service Industries holds immense significance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers believe that employees need to develop new skills to remain employable (Source: CIPD, 2022). This highlights the importance of acquiring skills relevant to the business administration and customer service industries.
Skills Percentage of Employers
Communication 80%
Problem-Solving 75%
Time Management 70%
Leadership 65%

Who should enrol in Professional Postgraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries?

Primary Keyword: Business Administration Ideal Audience
Professionals seeking to enhance their skills in customer service and business administration, particularly those working in industries such as finance, healthcare, and retail, are the ideal candidates for this postgraduate certificate. Demographics:
Individuals with a bachelor's degree or equivalent in a related field, aged 25-50, with at least 2 years of work experience in customer-facing roles, are well-suited for this program. Career Goals:
Those looking to transition into management roles, improve their employability, or advance their careers in business administration and customer service industries can benefit from this postgraduate certificate. Location:
The program is particularly relevant for individuals based in the UK, where the customer service and business administration sectors are significant contributors to the economy, with over 4.8 million employees working in these industries (ONS, 2020). Relevance:
The postgraduate certificate in skills for working in business administration and customer service industries is designed to equip learners with the necessary skills and knowledge to succeed in these fields, making it an attractive option for those seeking to upskill or reskill. Duration:
The program typically takes 6-12 months to complete, depending on the learner's prior experience and academic background. Fees:
Fees vary depending on the institution and location, but expect to pay around £5,000-£10,000 for the entire program.

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