Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

Saturday, 21 February 2026 06:56:07

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Business Administration

is a vital component of many industries, and a Certificate in Skills for Working in Business Administration and Customer Service Industries can help you succeed in this field.

Designed for individuals looking to launch or advance their careers, this certificate program focuses on developing essential skills in business administration and customer service.

Some of the key areas of study include:

financial management, marketing, human resources, and customer relations.

Through a combination of online courses and hands-on training, learners will gain practical experience and develop a deeper understanding of the business world.

Whether you're just starting out or looking to transition into a new role, this certificate program can provide you with the skills and knowledge you need to succeed.

So why wait? Explore the Certificate in Skills for Working in Business Administration and Customer Service Industries today and take the first step towards a rewarding career in business administration.

Certificate in Skills for Working in Business Administration and Customer Service Industries is designed to equip you with the essential skills to excel in the dynamic business administration and customer service industries. This comprehensive course will help you develop a strong foundation in business administration, including finance, marketing, and human resources. You'll also learn effective customer service skills, including communication, conflict resolution, and time management. Upon completion, you'll be well-prepared for a career in business administration or customer service, with opportunities in various sectors, including retail, hospitality, and healthcare. With this certificate, you'll gain a competitive edge in the job market.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills
• Time Management and Organization
• Customer Relationship Management
• Business Etiquette and Protocol
• Conflict Resolution and Negotiation
• Data Entry and Record Keeping
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Customer Service Standards and Procedures
• Business Administration Software (CRM, ERP)
• Communication and Interpersonal Skills

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £250
2 months (Standard mode): £225

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

The Certificate in Skills for Working in Business Administration and Customer Service Industries is a valuable program that equips individuals with the necessary skills to succeed in these fields.
By completing this certificate, learners can expect to gain a solid understanding of business administration principles, including management, marketing, and finance.
They will also develop strong customer service skills, including communication, problem-solving, and conflict resolution.
This certificate is designed to be completed in a short duration, typically several months, making it an ideal option for those looking to upskill or reskill.
The program is highly relevant to the business administration and customer service industries, where effective communication and problem-solving skills are essential for success.
Learners can expect to gain industry-recognized certifications and a competitive edge in the job market upon completion of the program.
The Certificate in Skills for Working in Business Administration and Customer Service Industries is a great option for those looking to transition into a new career or advance in their current role.
It is also an excellent choice for those interested in pursuing a career in business administration or customer service, as it provides a comprehensive foundation in these fields.
Upon completion, learners can expect to be able to apply their new skills and knowledge in a real-world setting, leading to improved job performance and career advancement opportunities.
The program is designed to be flexible and accessible, with online and part-time options available to accommodate different learning styles and schedules.
Overall, the Certificate in Skills for Working in Business Administration and Customer Service Industries is a valuable investment for anyone looking to develop the skills and knowledge needed to succeed in these fields.

Why this course?

Certificate in Skills for Working in Business Administration and Customer Service Industries holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers believe that skills training is essential for employees to remain employable (Source: CIPD, 2020). Moreover, a report by the UK's Office for National Statistics (ONS) states that the number of employees in the business and professional services sector has increased by 14% since 2019, with customer service being a key area of growth (Source: ONS, 2022).
Year Number of Employees
2019 2,434,000
2020 2,764,000
2021 3,044,000
2022 3,324,000

Who should enrol in Certificate in Skills for Working in BusinessAdministration and Customer Service Industries?

Certificate in Skills for Working in Business Administration and Customer Service Industries Ideal for
Individuals seeking a career in business administration and customer service who want to develop essential skills in areas such as communication, problem-solving, and time management
Those looking to progress in their current role or switch to a new industry with a focus on providing excellent customer service and administrative support
New entrants to the job market, particularly those from underrepresented groups who are eager to develop skills and gain experience in a dynamic and fast-paced business environment
Businesses and organizations looking to upskill their employees and enhance their customer service and administrative capabilities

Insights

Read important articles written by our experts

◎ Mastering Time Management in Business Administration and Customer Service Industries

◎ The Key to Building Strong Relationships in Business Administration and Customer Service Industries

◎ Best Practices for Effective Communication in Business Administration and Customer Service Industries

◎ Proven Techniques for Problem-Solving in Business Administration and Customer Service Industries

◎ Top Strategies for Success in Business Administration and Customer Service Industries

◎ Essential Skills for Thriving in Business Administration and Customer Service Industries

◎ Elevate Your Career with Advanced Skills in Business Administration and Customer Service Industries

◎ The Ultimate Guide to Excelling in Business Administration and Customer Service Industries

◎ Transform Your Future with a Certificate in Skills for Working in Business Administration and Customer Service Industries

◎ Unlocking Your Potential in Business Administration and Customer Service Industries