Effective communication is essential in any professional setting, especially in a postgraduate programme like DHL Supervisory Skills. Here are some best practices to enhance communication skills:
Practice | Description |
---|---|
Active Listening | Listen attentively to understand the speaker's message without interrupting. |
Clarity and Conciseness | Be clear and concise in your communication to avoid misunderstandings. |
Empathy | Put yourself in the other person's shoes to understand their perspective. |
Feedback | Provide constructive feedback to help improve communication and performance. |
Nonverbal Communication | Pay attention to body language, gestures, and facial expressions to enhance communication. |
By incorporating these best practices into your communication strategy, you can improve your effectiveness in the Professional Postgraduate Programme in DHL Supervisory Skills.
Source: Data collected from DHL Supervisory Skills training materials.