Conflict resolution is a crucial skill for supervisors in the fast-paced environment of DHL. Here are some best practices to effectively resolve conflicts in the workplace:
| Practice | Description |
|---|---|
| 1 | Active Listening |
| 2 | Empathy |
| 3 | Effective Communication |
| 4 | Collaborative Problem-Solving |
| 5 | Conflict Resolution Training |
By implementing these best practices, supervisors can create a positive work environment and improve team dynamics at DHL.
Source: Internal DHL Training Data
