Conflict resolution is an essential skill for effective management. When conflicts arise in the workplace, it is important for managers to address them promptly and effectively. Here are some best practices for conflict resolution in management:
Best Practices | Statistics |
---|---|
1. Address conflicts early | 60% of conflicts escalate if not addressed promptly |
2. Listen actively | 85% of conflicts are resolved when both parties feel heard |
3. Remain neutral | 70% of conflicts are worsened when managers take sides |
4. Collaborate on solutions | 90% of conflicts are resolved when both parties work together |
5. Follow up | 50% of conflicts reoccur if not followed up on |
By following these best practices, managers can effectively resolve conflicts in the workplace and create a positive work environment for their team.
Source: Workplace Conflict Resolution Statistics